Area Sales Manager

Position Overview:

Reporting to the Area Director of Sales and Marketing, the Area Sales Manager is responsible for soliciting new accounts, within the designated markets, while also maintaining and nurturing existing relationships, with the objective of meeting, and surpassing, their assigned guest room and food & beverage and revenue goals. Through effective relationship building and account management they will deliver the highest levels of guest service and will ensure ongoing client satisfaction. They will be creative, energetic, and knowledgeable professional, and will be fundamental to the ongoing success of the hotel.

Key Responsibilities:

• Manage and drive sales efforts across two or more assigned hotel properties, ensuring alignment with overall revenue goals and brand standards
• Respond to assigned market leads/inquires within two-hours
• Prepare and submit required reports in a timely manner
• An understanding of both monthly forecasting and the annual budget process
• Have a comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering
• Know meeting room setups and capabilities
• Optimize room rates and rental charges
• Thorough knowledge of sales techniques including closing and negotiating skills
• Ability to work with outside vendors to ensure client satisfaction for all events/groups
• Monitor group room blocks and pick-up
• Lead hotel site inspections and client presentations
• Fields numerous inquiry calls and walk-ins, providing information and availability of facilities
• Book groups and events through phone inquiries, appointments, and marketing
• Continuously design, monitor and regulate the accuracy, consistency, and integrity of all Sales automation technology and record keeping
• Continuously educate all Event Planners on hotel procedures, such as: Meal Guarantees, Set-Up Styles, Payment Terms, All Available Hotel Services, etc
• Know sleeping room configurations and types
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
• Manage existing accounts and follow up with client re-solicitation to capture future business
• Work with other departments within the hotel to provide exceptional service to clients
• Use feedback from client evaluations to improve service and quality
• Attend community/social events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers
• Works collaboratively with the Sales and Marketing team to promote initiatives.
• Submit weekly activities reports.
• Log activities, contacts, and communication

Required Qualifications:

• Experience managing sales efforts across multiple properties or complex portfolios preferred
• A complete understanding forecasting, selling, Comp set
• Highly motivated individual who can work independently
• Ability to handle confidential information discretely and in the proper manner.
• Self-starter, and possess excellent presentation skills
• Proven track record of successful sales history
• Education: 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred.
• Experience: Minimum 5 years sales experience in hotel environment.
• Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided).
• Travel Requirements: This Sales Manager position has a requirement for business travel.

EOE

Property participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.

Salary range for this position is $90,000 to $95,000 annually.

Important Notice

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Barnes Hotel is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. The Barnes Hotel hiring policies require a background check for all applicants working directly with at-risk populations.

Qualifications

Hotel sales experience

• Preferred

  5 years:

  Hotel sales experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description

Position Overview:

Reporting to the Area Director of Sales and Marketing, the Area Sales Manager is responsible for soliciting new accounts, within the designated markets, while also maintaining and nurturing existing relationships, with the objective of meeting, and surpassing, their assigned guest room and food & beverage and revenue goals. Through effective relationship building and account management they will deliver the highest levels of guest service and will ensure ongoing client satisfaction. They will be creative, energetic, and knowledgeable professional, and will be fundamental to the ongoing success of the hotel.

Key Responsibilities:

• Manage and drive sales efforts across two or more assigned hotel properties, ensuring alignment with overall revenue goals and brand standards
• Respond to assigned market leads/inquires within two-hours
• Prepare and submit required reports in a timely manner
• An understanding of both monthly forecasting and the annual budget process
• Have a comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering
• Know meeting room setups and capabilities
• Optimize room rates and rental charges
• Thorough knowledge of sales techniques including closing and negotiating skills
• Ability to work with outside vendors to ensure client satisfaction for all events/groups
• Monitor group room blocks and pick-up
• Lead hotel site inspections and client presentations
• Fields numerous inquiry calls and walk-ins, providing information and availability of facilities
• Book groups and events through phone inquiries, appointments, and marketing
• Continuously design, monitor and regulate the accuracy, consistency, and integrity of all Sales automation technology and record keeping
• Continuously educate all Event Planners on hotel procedures, such as: Meal Guarantees, Set-Up Styles, Payment Terms, All Available Hotel Services, etc
• Know sleeping room configurations and types
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
• Manage existing accounts and follow up with client re-solicitation to capture future business
• Work with other departments within the hotel to provide exceptional service to clients
• Use feedback from client evaluations to improve service and quality
• Attend community/social events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers
• Works collaboratively with the Sales and Marketing team to promote initiatives.
• Submit weekly activities reports.
• Log activities, contacts, and communication

Required Qualifications:

• Experience managing sales efforts across multiple properties or complex portfolios preferred
• A complete understanding forecasting, selling, Comp set
• Highly motivated individual who can work independently
• Ability to handle confidential information discretely and in the proper manner.
• Self-starter, and possess excellent presentation skills
• Proven track record of successful sales history
• Education: 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred.
• Experience: Minimum 5 years sales experience in hotel environment.
• Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided).
• Travel Requirements: This Sales Manager position has a requirement for business travel.

EOE

Property participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.

Salary range for this position is $90,000 to $95,000 annually.

Important Notice

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Barnes Hotel is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. The Barnes Hotel hiring policies require a background check for all applicants working directly with at-risk populations.

Qualifications

Hotel sales experience

• Preferred

  5 years:

  Hotel sales experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.