IT Technician

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A leading defense manufacture is seeking a skilled and dependable IT Technician <\/b> to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.
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Key Responsibilities: <\/b>
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• Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
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• Install, configure, and maintain operating systems, applications, and enterprise tools.
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• Manage imaging, deployment, asset tagging, and hardware logistics.
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• Respond to VIP or executive -level support requests.
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• Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting.
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• Maintain accurate documentation of incidents, service requests, and asset records.
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• Follow company IT policies, security standards.
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• Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.
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  Qualifications: <\/b>
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  • High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
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  • Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
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  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
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  • VantageClear Certification (or equivalent Security credential) required.
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    Benefits: <\/b>
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    • Competitive pay based on experience.
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    • Comprehensive health, dental, and vision coverage.
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    • Paid time off and retirement plan options.
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    • Ongoing training and professional development opportunities.
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    • Work in a secure, compliance -driven environment supporting critical IT operations.
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