Clinical Administrative Assistant IV
- Administrative Support for the Clinical Departments 55% Provides day-to-day clerical support for the Director of Clinical Education and for clinical faculty. Manages and oversees student onboarding for all clinical rotations. Manages confidential reports and documents. Orders supplies for clinical labs and rotations. Maintains and operates the CPM autoclave, including the collection and processing of student instruments. Manages paid contracts for clinical sites. Coordinates CCRF's with the SMU contracts specialist, ensuring that all clerkship contracts are current. Assists with OSCE examinations. Helps maintain student clinical logging records. Assists students with logging processes. Ensures that clinical grades are properly recorded with the Administrative Coordinator. Manages the core program application process.
- Coordination of clerkship and residency applications 20%
- Must be a highly functional and informed person who is courteous, a sincere listener a good communicator, and capable of establishing a positive and supportive rapport with students, faculty and staff members.
- Must be able to problem-solve and work well as a team player.
- Must be able to function independently in an environment where multiple priorities have to be handled simultaneously and where priorities change frequently.
- Must have keen judgment skills and be able to independently manage and resolve student and faculty issues, concerns and complaints in an effective and timely manner.
- Must have intermediate/advanced computer experience and competency in the use of Microsoft Office software including Microsoft Word, Excel, Access, and Outlook.
- Ability to read and follow through with written and verbal instructions.
- Ability to communicate in writing with appropriate grammar, spelling and formatting.
- Organize and communicate thoughts, speak effectively with faculty and staff members, students and all other contacts.
- Ability to handle privileged information in a confidential manner.
- Ability to concentrate and effectively pay attention to minute details for extended periods of time to produce reports, studies, etc.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.
- Ability to act and dress professionally.
- May have to work after hours or during the weekend as needed.
- Must be a team player who enjoys working with students, faculty and other staff members to solve new challenges and work toward strategic goals.
- Bachelor's Degree preferred.
- Three to five years of experience in a high-level administrative assistant position or experience in academic or health care setting.
- Able to lift, bend and flex the upper body.
- Able to be sedentary for extended periods of time.
- Able to go back and forth across campus and up and down the stairs several times per day.
- Hand and finger dexterity for computer, calculator, copy machine and telephone use.
- Able to receive detailed information through verbal and written communication and read and write complex documents.
- Able to lift up to 30 pounds and push and pull carts.
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