Senior Supply Chain Manager
Senior Supply Chain Manager
Location: Vernon, CA
Industry: Frozen Food Manufacturing
Department: Operations
Employment Type: Full-Time | Salaried | Exempt
Reports To: CEO & Director of Operations
Supervisory Responsibility: Production Planning, Purchasing, Warehousing, Logistics, Customer Service
Job Summary
The Senior Supply Chain Manager is responsible for managing and optimizing the company’s end-to-end supply chain operations, including production planning, procurement, inventory management, warehousing, logistics, and customer service . This role is highly hands-on and execution-focused, ensuring uninterrupted production, accurate inventory, cost control, regulatory compliance, and high service levels in a frozen food manufacturing environment.
The ideal candidate brings strong experience in food manufacturing supply chains, advanced Microsoft Dynamics NAV and Excel skills, and the ability to translate data into operational improvements.
Key Responsibilities
Production Planning
- Develop and maintain production schedules aligned with demand forecasts, raw material availability, labor, and capacity
- Coordinate closely with Operations, QA, Maintenance, and Sales to prevent shortages, downtime, and schedule disruptions
- Ensure planning supports inventory targets and customer service goals
Warehousing & Logistics
- Manage internal and third-party cold storage warehouses
- Maintain accurate finished goods inventory with strict FIFO and expiration control
- Oversee outbound logistics to achieve OTIF (On-Time, In-Full) delivery
- Optimize freight, storage, and handling costs
Inventory Management
- Maintain accurate raw material (RM) and finished goods (FG) inventory
- Ensure full lot traceability from receipt through production and shipment
- Minimize losses due to damage, obsolescence, or expiration
- Support food safety, quality, and regulatory requirements
Purchasing & Procurement
- Source raw materials, packaging, and indirect spend from approved suppliers
- Negotiate pricing, lead times, and service levels
- Maintain vendor qualification and documentation programs
- Identify alternate suppliers to reduce risk and cost
Customer Service & Order Fulfillment
- Lead customer service to ensure accurate order processing and fulfillment
- Manage customer deductions, chargebacks, and disputes
- Perform root-cause analysis and implement corrective actions
- Support Accounts Receivable with timely collections
Reporting & Continuous Improvement
- Track and report supply chain KPIs (inventory turns, service levels, freight costs, forecast accuracy, write-offs)
- Analyze data to identify inefficiencies and drive corrective actions
- Lead continuous improvement initiatives across supply chain functions
Systems & Tools
- Strong experience with Microsoft Dynamics NAV (required)
- Advanced Microsoft Excel skills (pivot tables, lookups, data analysis)
- Proficiency with Microsoft Office (Excel, PowerPoint, Access)
Required Experience & Qualifications
- 5–10 years of experience in supply chain, logistics, procurement, or production planning
- Experience in food manufacturing or frozen food strongly preferred
- Strong analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced manufacturing environment
- Proven ability to work cross-functionally with operations and leadership
Education
- Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering , or related field (or equivalent experience)
Physical & Work Environment
- Ability to lift 10–55 lbs
- Frequent standing, walking, bending, and climbing stairs
- Approximately 50% production floor / 50% office environment
- Exposure to cold temperatures, machinery, and PPE requirements
Language Requirements
- English required
- Spanish a plus
Career Growth
This role offers the opportunity to grow into a Director-level position based on performance, company growth, and expanded responsibilities.
Please watch this short video to hear What Makes Tina's So Special in the words of our employees, managers, and CEO.
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