Shift Lead II
- Lead your team and set the example in welcoming, greeting, and interacting with all members, prospective members, and guests. Ability to identify deficits and improve upon current standards and processes
- Collaborate with your team to ensure daily cleaning tasks and gym presentation is always extraordinarily clean
- Membership sign-ups and prospect tours, answering phones, point-of-sale transactions, managing escalated member concerns, and making and serving smoothies, if applicable
- Maintain knowledge and assist members with all amenities, membership information and offerings, fitness programs, and equipment functions
- Ensure proper completion of opening and closing responsibilities, breaking employees for lunches and maintaining appropriate staff levels, and completing inventory counts and orders
- Supervise member management software reports and process data entry. Manage front desk administrative duties as needed
- Train and develop the team by providing coaching, ensuring timely completion of online training courses, and providing feedback to management for performance reviews
- Collaborate with the management team to onboard and recruit new team members
- Free Chuze Fitness Membership
- Discounts on retail purchases and through vendor partners
- Training and growth opportunities
- Team building events and annual parties
- Accrued PTO, sick leave, and paid holidays
- Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)*
- 401k (eligible after 30 days of employment)
- Benefits for Part-Time employees may differ
- Able to read, write, and speak clearly in English
- Touring the gym: walking and climbing stairs
- Bending, kneeling, and repetitive arm movement
- Standing for long periods
- Computer operations
- Ability to lift at least 50lbs
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