Field Support Analyst

Job Description and Duties

Under the direction of the Supervisor I of the California Cannabis Track and Trace (CCTT) Field Support Unit (Unit), in the Compliance Support Office (Office), part of the Compliance Division (Division), within the Department of Cannabis Control (Department), the Analyst II will be responsible for field support analysis and is responsible for participating in planning and conducting tracking, monitoring, and analysis of data entered and stored in the California Cannabis Track-and-Trace (CCTT) system utilizing Metrc software (CCTT-Metrc). The Analyst II will respond to CCTT-Metrc system data and analysis requests for the Division and Department along with work to resolve data discrepancies and will be required to conduct business throughout the State of California (State).

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Special Requirements

Criminal Offender Record Information (CORI) - Title 11, Section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to CORI. Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Medical Surveillance and Respiratory Protection Program – Pursuant to California Code of Regulations, Title 8, section 5144 and the Department’s Injury and Illness Prevention Plan, the incumbent shall participate in the Department’s Medical Surveillance and Respiratory Protection Program due to the potential exposure to dangerous pesticides, molds, and other hazardous substances.

Department of Motor Vehicles (DMV) Employer Pull Notice (EPN) Program - The incumbent shall participate in DMV’s EPN Program, which is a process for providing the Department with a report showing the driver’s current public record as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver’s license suspensions, driver’s license revocations, or any other actions taken against the driving privilege or license, added to the driver’s DMV record.

Travel - The incumbent is required to travel throughout an assigned geographical area of California by various methods of transportation.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Instructions

If using education to meet the minimum qualifications, as specified in the classification specification, please include a copy of your degree or unofficial transcripts with your application package. Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who submit hard copy applications shall use the most current version of the State application ( STD. 678). Applicants who fail to submit the most current version may be disqualified. Employment information on the STD 678 MUST be complete with dates, duties, responsibilities, and contact information for supervisors. Failure to submit a completed STD 678 may result in being screened out.

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Electronic application packages must be received by 11:59 p.m. on the final filing date. Mail application packages must be postmarked before or on the final filing date. Hand delivered application packages must be hand delivered by 5:00 p.m. on the final filing date. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted.

If you have updates to your online application after you have submitted it, contact [email protected] . For all other questions regarding your CalCareer account, contact (866) 844-8671.

For LEAP information, visit and . For Veterans’ preference information, visit .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Candidates are required to complete a Statement of Qualification (SOQ) in addition to the State application (STD 678). The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQs will be no more than two pages typed in Arial 12 pt font.

  1. Describe a specific process, or procedure that you personally developed from start to finish? How did you approach it, what methodology did you use, and what was the outcome?

  2. Describe your experience taking a project from concept to implementation, including the tools/ frameworks used, your stakeholder coordination, your role, and the outcome.

  3. Describe your experience conducting data analysis and research to draw conclusions. Include examples of interpreting complex data or reports, the tools you used, how you ensured accuracy, and how you communicated findings to stakeholders.