Promotional Customer Service Representative - Entry Level

We are hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and fundraising campaigns for nonprofit organizations and ethical brands. This entry-level opportunity is ideal for individuals seeking meaningful, public-facing work with clear opportunities for growth.

You’ll engage directly with community members at events and activations, helping share campaign messages, support fundraising initiatives, and deliver positive, people-first experiences.

Role Overview

As a Promotional Customer Service Representative, you will represent mission-driven campaigns at community events, promotional activations, and outreach initiatives. Your focus will be on public education, supporter engagement, and fundraising participation , while providing professional and friendly customer service.

Key Responsibilities

• Represent nonprofit and ethical brand partners at live events and outreach activations

• Engage with the public to share information about campaigns, services, and fundraising efforts

• Assist with event setup, registration, logistics, and distribution of promotional or educational materials

• Support marketing and outreach teams to ensure organized and effective event execution

• Collect attendee feedback, track interactions, and share insights for campaign improvement

• Resolve on-site challenges with professionalism and a solution-oriented approach

• Deliver consistent, positive customer service in all public-facing interactions

Candidate Profile

We are looking for individuals who are communicative, dependable, and motivated by community impact.

You may be a strong fit if you:

• Communicate clearly and confidently in person and in writing

• Have a customer-focused, approachable demeanor

• Stay organized and adaptable in fast-paced environments

• Are reliable, proactive, and open to learning

• Work well independently and as part of a team

• Are available for weekend and occasional evening shifts

• Are 18+ and authorized to work in the United States

Preferred (not required):

• Experience in customer service, retail, hospitality, events, or outreach

What We Offer

• Paid training with immediate start opportunities

• Competitive base pay with weekly performance-based incentives

• Clear advancement paths into leadership, coordination, or account management roles

• Flexible scheduling to support work-life balance

• Hands-on experience in fundraising, promotions, event operations, and marketing

• Supportive, collaborative team environment focused on growth and development

• The opportunity to work on campaigns that create meaningful community impact

Who This Role Is For

• Entry-level candidates seeking experience in events, outreach, or marketing

• Individuals transitioning from retail, hospitality, or customer service roles

• Recent graduates or career changers interested in nonprofit or community-focused work

• People who enjoy public engagement and purpose-driven initiatives

Apply Today

If you’re ready to build skills, grow professionally, and contribute to campaigns that make a difference, we’d love to hear from you. Apply today to join a team where community connection and career growth go hand in hand .