Team Lead Community Development Outreach

TEAM LEAD COMMUNITY DEVELOPMENT OUTREACH

WHAT IS THE OPPORTUNITY?

Responsible for performing a variety of tasks related to ensuring the Bank's compliance under the Community Reinvestment Act. in this role, responsibilities will include Interfacing with advocacy, community, faith based and nonprofit community development organization leaders, grass roots community groups and trade associations to ascertain credit and program needs and develop programs to meet those needs within the Bank's assessment areas. Will also assist in the evaluation and processing of donation requests from Bank employees and community organizations, and sound recommendations to management for programs and policies that will seek to address identified needs. Additionally, taking day-to-day responsibility to ensure the bank's readiness to maximize CNB's CRA performance in exams.

WHAT WILL YOU DO?

• Responsible for leading a team of two or more Community Development Outreach Officers.
• Understand the Bank’s assessment area(s) and target areas.
• Engage in community outreach and identification of CRA needs in assessment area(s) and target areas. Strengthen CNB’s community impact. Build trust with government, civic, and community leaders and other stakeholders.
• Conduct and/or participate in periodic formal Community Forums to assess community credit needs, and document results.
• Conduct thorough market analysis, economic research, and peer analysis to identify CNB’s strengths, weaknesses, opportunities, and threats.
• Identify needed community development products and programs. Work with the CRA Officers to develop and implement programs and products.
• Develop plan to deliver CRA related programs, grants, and services to the community. agreed upon targets related to the Bank’s annual CRA goals.
• Create and maintain reports for the CRA Officer regarding effectiveness of plans, recommending adjustments as needed.
• Assist in the process donation requests and support the operations of the Bank’s Charitable Giving
• Seek community development service opportunities and support the development of service initiatives to increase community development services.
• Oversee proper documentation for all CRA activities
• Develop the Bank’s performance context, quarterly CRA review updates, and peer bank analysis to measure the Bank’s performance against goals and other peer banks.
• Develop and conduct CRA training for bank staff.
• Keep current with regulatory changes, supervisory guidance and industry concerns

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• 5+ years of increasingly responsible professional CRA community development planning experience
• 2+ years of administrative and supervisory responsibility.
• 3+ years of experience with CRA business development strategies.
• 3+ years of experience working in Financial Services or Banking Industry.

Additional Qualifications

• Ability to motivate and guide a team towards achieving common goals.
• Working knowledge of banking laws and regulations, particularly the Community Reinvestment Act (CRA) and its regulation.
• Ability to work with Tableau, Excel spreadsheets, Word documents, and Power Point presentations
• Knowledge of CRA software programs, such as CRA WIZ
• Knowledge of loan products
• Ability to analyze data, identify trends, and evaluate program effectiveness.
• Ability to assist with CRA-related business development strategies and coordinate actions to enhance the Bank’s CRA performance
• Identifies and addresses challenges, develops creative solutions, and adapts to changing circumstances.
• Prefer candidates with experience in multiple areas related to this CRA leadership role

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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