Program Specialist (School-Based Programs)

JOB ANNOUNCEMENT

Community Youth Center of San Francisco (CYC) provides education, leadership development, behavioral health, intervention, street outreach, and workforce development services to youth and their families in the community of San Francisco. CYC envisions empowering young people to reach their highest potential as individuals and to develop a positive self/cultural identity. Our mission is to empower and strengthen high-need youth and their families by providing comprehensive youth development through education, employment training, advocacy, and other support services.

Title: Program Specialist (School-Based Programs)

Salary: $26.00 to $30.00/hour + Excellent Benefits

Reports to: Senior Program Director

Status: Full Time, 40 Hours/Week, Non-Exempt

School year position (current term ending on 6/3/26) with potential to continue full-time during the summer.

POSITION DESCRIPTION:

Under the supervision of the Sr. Program Director and Program Manager, the Program Specialist supports seven school-based afterschool programs through general administration, data management, and program operations. Responsibilities include fee-based tracking, attendance and data entry, program reporting, and direct service support as a floater when needed. The Program Specialist collaborates closely with staff, students, and school partners to strengthen program quality, promote a safe and inclusive environment, and ensure effective day-to-day program operations during after-school time and lunch-time activities.

DUTIES AND RESPONSIBILITIES:

• Provide data entry and administrative support for school-based programs, including fee-based tracking and attendance management.
• Support the 7 school-based programs by providing data entry and administrative support.
• Assist with data collection and produce programmatic reports as requested.
• Assist with administering and collecting evaluation data from programs as required by funders and for continuous program improvement.
• Provide programmatic and direct service support, servicing as a floater when needed or assigned by management.
• Establish and maintain a positive and safe learning environment for program participants, including assisting with classroom and behavior management, resolving and mediating conflicts using restorative practices, and responding to incidents in accordance with school and agency protocols for reporting, escalation, and basic first aid.
• Support with marketing strategies and promotional materials to recruit and retain youth in after-school programs.
• Collaborate with the school and staff to support program events such as cultural celebrations, youth performances, and culminating events that build community and celebrate youth accomplishments.
• Provide academic tutoring and assist students with their daily homework as needed.
• Work closely with the program director to maintain high communication and a positive relationship and climate among staff and programs.
• Participate in regular staff meetings and attend ongoing training opportunities as needed.
• Maintain the cleanliness and organization of all shared program spaces.
• Complete other duties as assigned by the supervisor.

QUALIFICATIONS:

• Bachelor's degree in counseling, education, or other related fields plus 2 years of experience. Experience in areas of career and educational planning, counseling, or advising is a plus.
• Demonstrated ability to develop, organize, and implement programs.
• Experience building effective partnerships with schools, community-based organizations, funders, and employer partners.
• Possess good interpersonal, organizational, conflict mediation, and leadership skills.
• Ability to work with ethnically diverse groups of low-income youth, as well as English language learners, to support their social and emotional learning and development.
• Excellent technology skills (familiar with Google Docs & Sheets, Excel, etc.)
• Capacity to multitask, work independently, and meet strict programmatic deadlines.
• Ability to model to staff and participants: professionalism, personal responsibility, a strong work ethic, and positive character.
• Ability to travel between school sites to provide on-site administrative and program support. (Work-related travel expenses, including mileage or transportation costs incurred between work locations or for other work-related activities, will be reimbursed in accordance with company policy.)
• Bilingual in Cantonese or Spanish is highly preferred
• Able to lift or move at least 25lbs.

CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.