Chief Information Officer, Technology Services Division, CDTFA (C.E.A., Level B)

Job Description and Duties

See below for an opportunity in a leadership position!

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see

Under the general direction of the CA Department of Tax and Fee Administration (CDTFA) Director and Chief Deputy Director, the Chief Information Officer (CIO) plans, organizes, directs, and controls the department’s enterprise Information Technology (IT) program. The CIO serves as CDTFA’s chief IT policy authority and highest-level technical expert and provides executive leadership for all IT strategies, operations, governance and modernization initiatives. The CIO serves as a member of CDTFA’s Senior Staff, IT Governance Committee and Enterprise Risk Management Committee.

The CIO is responsible for establishing and maintaining CDTFA’s IT vision, strategic plan, policies, standards and performance management framework. The incumbent collaborates with executive leadership to align IT initiatives with departmental strategic objectives and ensures compliance with statewide IT policies, standards, and regulatory requirements.

The CIO directs and oversees a large, complex IT organization responsible for application development and maintenance, infrastructure and network services, enterprise architecture, cybersecurity, data services and analytics, and product and portfolio management. The CIO provides executive leadership for enterprise-wide modernization efforts, system implementations, integrations, and transformation initiatives, and serves as the department’s highest-level technical authority on major IT programs and projects.

The CIO is accountable for the effective delivery of IT services, operational continuity, system security, data integrity, fiscal stewardship, and enterprise risk management. The incumbent establishes governance processes, performance metrics, and continuous improvement practices to ensure efficient, secure, and cost-effective technology solutions that support CDTFA’s business operations and mission.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California.

At this time, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California's Personal Leave Program.

You will find additional information about the job in the .

Working Conditions

• Position may be located in a high-rise building.

• Standard office environment.

• Daily use of a personal computer, office equipment, and/or telephone.

Special Requirements

PLEASE NOTE: In addition to the Standard State Application (STD. 678), you are required to submit a Statement of Qualifications (SOQ) with direct responses to the statements provided below. Within the responses, be sure to include specific information and include an example or examples that best illustrate your experience, background, knowledge, skills, and abilities.

When completing your Statement of Qualifications , please DO NOT provide a single narrative response. For each SOQ prompt, provide detailed responses with a specific example or examples for each. The SOQ should be no more than five (5) pages in length. Prior to each response, clearly indicate which question you are responding to by including the number and full text as stated in the SOQ. Resumes do not take the place of the SOQ.

Please provide direct, individual responses, to each of the following SOQ Prompts below:

1. Provide examples demonstrating your executive-level leadership of a large, complex enterprise information technology organization, including establishing strategic direction, implementing governance frameworks, and executing service delivery that aligns with an organization’s mission, strategic plan, and business objectives.

2. Provide examples demonstrating your executive-level ability to establish and enforce IT governance structures, enterprise policies, standards, and procedures to ensure compliance with regulation requirements, security, accessibility, privacy, records management, and procurement requirements, including coordination with control agencies and/or oversight organizations.

3. Provide examples demonstrating your executive-level ability to lead large multidisciplinary teams, develop leadership capacity, implement workforce development and succession planning strategies, and foster a culture of innovation, collaboration, and continuous improvement.

4. Provide examples demonstrating your executive-level ability to effectively communicate, advise and negotiate with senior-level management on IT vision, governance, policy direction, best practices, sensitive issues as well as risks and opportunities.

5. Provide examples demonstrating your executive-level ability to lead complex, high-risk, enterprise IT initiatives, including legacy system modernization, enterprise platform implementations, cloud adoption, and system integrations, using structured project and portfolio management methodologies.

You must provide specific information which demonstrates how your knowledge, skills, and training meet the needs of this position.

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

• Nearby (third-party) parking,

• Convenient public transportation, and

• Located near Downtown and major freeway access

Working for the State offers great opportunities, generous benefits, and career development.

Additional Application Information

Hard Copy Mailing Information

PLEASE NOTE: Applications received by mail that are not postmarked on, or before, the Final Filing Date will not be accepted. It is highly recommended that applicants submit application packages either electronically or in person to ensure a timely filing.

Do not send your application materials via interoffice or interagency mail. Applications received in this manner will not be accepted and cannot be returned pursuant to California Code of Regulations §174. It is the personal responsibility of each examination candidate to submit their application materials within the timeframe and manner specified on this posting.

Drop-Off Information

WHEN DROPPING OFF AN APPLICATION:

To drop off an application, you MUST hand deliver the application package to the Application Drop Box located at the May Lee State Office Complex (MLSOC) on the first floor of the Northwest tower between the hours of 8:00 a.m. and 4:00 p.m. - Monday through Friday (excluding Holidays). Applications WILL NOT be accepted by on-duty security guards or if left unattended at the reception desk.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The Statement of Qualifications (SOQ)describes your experience, education, training, knowledge, skills, and abilities as they relate to the information contained in the "Special Requirements"section of this bulletin is required. You must provide specific examples. A SOQ will also serve as documentation of each candidate's ability to present information clearly and concisely in writing. Please see the "Special Requirements"section for additional information.