LATAM Support Resources
Remote Contract
Role A: Financial Reporting / Patch Management Analyst
Tasks:
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Validate monthly patch installations
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Run financial reporting processes and perform reconciliation
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Track and resolve post-patch defects
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Document and execute structured hand-offs across teams in other time zones
Tasks:
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Test patches in EPM environments (FCCS ARCS EPBCS etc.)
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Validate environment stability post-release
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Identify and escalate patch-related issues
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Work closely with global release teams during patch windows
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7 10 years in production support for Oracle ERP and/or EPM
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Daily hands-on with patching testing and reconciliation (not oversight - execution)
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Can document findings and escalate issues clearly
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Based in or willing to work LATAM hours (UTC 3 to UTC 6 preferred)
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Familiarity with LATAM statutory/localization requirements bonus
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English fluency required (written spoken); Spanish/Portuguese nice to have
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