Concierge, Tenaya Lodge at Yosemite

The opportunity Delaware North Parks and Resorts is searching for full-time and part-time Concierges to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. As a Concierge, you will be serving as a liaison for guests to coordinate events, activities, dining, and special requests, communicating this to all appropriate departments and vendors. Apply today to ensure all possible guest requests are met, all activities booked, and all amenities delivered on time, professionally, and courteously. Pay $19.00 - $19.00 / hour Information on our comprehensive benefits package can be found at What we offer Health, dental, and vision insurance* 401 (k) with company match* Paid vacation days and holidays* Paid parental bonding leave* Tuition or professional certification reimbursement* Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage, and 30% off retail Access to guest recreation equipment and activities Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide Employee housing is currently not available *Available for full-time, year-round team members Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! What will you do? Maintain and upkeep accurate guest reservation information in all vendor reservation books and resort scheduling classes, and have a thorough knowledge of all annual and seasonal rooming package options offered by the location, as well as knowledge of all package components and amenities that are included with each package Have a clear understanding of amenity and lunch ordering procedures for package holders, as well as a la carte orders Manage guest problems and act upon them immediately Have excellent memorization skills to have all pertinent information readily available at the time of inquiry Arrange childcare services for guests More about you Good interpersonal communication skills Must be able to multitask, function professionally under pressure from guests and supervisors Must be able to type skilfully, proficient in Microsoft Word, Excel, and Outlook, and be able to use the internet and do web searches Capacity to work various shifts, which include mornings, nights, weekends, and holidays No experience or diploma required Must be at least 18 years old Physical requirements Stand and walk for extended periods of time, as well as walk, bend, push, pull and climb stairs throughout the shift Shift details Days Evenings Weekends Who we are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite peaks, the property offers a wide range of outdoor experiences. The resort is also home to Waybound, a nearby collection of modern cabins and cottages that provide a more private, retreat style stay with access to resort amenities. At Tenaya Lodge, team members are part of a hospitality experience shaped by the outdoors in one of California’s most iconic destinations. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $19.00 - $19.00 / hour