Director of Youth Crisis Services
- Leading a dedicated team of professionals in delivering compassionate, responsive services.
- Designing systems and strategies to meet program goals and ensure high-quality service delivery.
- Partnering with community stakeholders, county offices, schools, and law enforcement, to create a network of support for those in need.
- Managing the program budget and maintaining financial sustainability.
- Cultivating a culture of safety, collaboration, and ongoing learning within your team.
- Starting at $117,192 - $131,192 per year (commensurate with experience) and a $5,000 sign-on bonus.
- 5 weeks of Paid Time Off and 11 Paid Holidays
- Comprehensive benefits package, including medical, dental, vision, and retirement plan options
- Training stipend, professional development, and yearly scholarship opportunities.
- Opportunities for advancement within Seneca’s programs across California and Washington
- Provide overall operational administrative leadership of STRTP and CSU programs, including staffing, budget, compliance, and service delivery.
- Ensure STRTP and CSU programs maintain continuous compliance with CDSS, DHCS, and county behavioral health department requirements.
- Oversee implementation of trauma-informed, evidence-based, and culturally competent practices across both programs.
- Monitor program performance, service delivery, and outcomes to ensure high-quality care and regulatory compliance.
- Coordinate with clinical leadership to align program operations with therapeutic and clinical objectives.
- Ensure systems are in place for timely documentation, billing, utilization management, and data reporting.
- Develop, monitor, and manage annual budgets for STRTP and CSU programs in coordination with the Chief Program Officer and Finance Department.
- Ensure staffing models meet licensing, regulatory, and contractual staffing ratios and qualifications.
- Maintain effective communication with CDSS, DHCS, and county partners regarding licensing, contract compliance, and program performance.
- Direct the development and maintenance of program manuals, policies, and procedures consistent with regulatory and accreditation standards.
- Provide supervision and direction to program managers, supervisors, and support staff.
- Ensure staff training and development plans meet requirements for STRTP and CSU operations, including trauma-informed care, crisis intervention, safety, and cultural responsiveness.
- Participate in recruitment, selection, performance evaluation, and disciplinary processes for program staff.
- Serve as primary liaison with county behavioral health departments, CDSS, DHCS, and other oversight agencies.
- Represent the organization at county, regional, and state-level meetings related to youth residential and crisis stabilization services.
- Build and maintain partnerships with community organizations, schools, and referral sources to support continuity of care and community integration.
- Education/experience requirements:
- A Bachelor’s degree +at least two years of experience working with the population served, OR
- A Master’s degree in behavioral science from an accredited institution + at least one year of experience as an administrator, social worker, direct care staff or contractor in a group home or STRTP.
- Minimum of four (4) years of progressively responsible leadership experience in residential, behavioral health, or crisis stabilization programs for youth.
- Experience managing Medi-Cal certified or county-contracted programs required.
- Proven ability to interpret and apply licensing and clinical regulations effectively.
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
- Valid driver's license, clean driving record, and insurability through Seneca’s insurance policy.
- Strong leadership, coaching, and change management skills.
- Excellent written and verbal communication, analytical, and organizational abilities.
- Commitment to trauma-informed care, cultural humility, and equity-driven leadership.
- Strong writing, organizational, presentation, and computer skills.
- Ability to work as part of and facilitate the development of a multi-disciplinary team.
- Full-time, hybrid role
- Services will be delivered primarily onsite (75%), with the remaining 25% performed remotely for meetings, documentation, and related tasks
- Monday - Friday, 8:00 AM - 5:00 PM
- Some flexibility on evenings and weekends is required
- Starting at $117,192 - $131,192 per year
- Actual salary is dependent on creditable experience above the minimum qualifications for the role.
- Additional compensation provided upon passing bilingual language proficiency exam.
- $10,000 sign-on bonus.
- 5 weeks of Paid Time off and 11 Paid Holidays.
- Comprehensive employee benefits package, including:
- Medical, dental, vision and chiropractic coverage and partially paid premiums for dependents.
- Long-term disability, family leave, and life insurance.
- 50% paid premiums for dependents.
- 403b Retirement Plan.
- Employer-paid Employee Assistance Plan.
- Seneca is a Public Service Loan Forgiveness certified employer.
- Training stipend and professional development opportunities.
- Excellent clinical training, individual and group supervision, and assistance toward licensure.
- Opportunities to develop specialized skills, including clinical supervision and evidence-based practices.
- Abundant promotional opportunities across the agency in California and Washington.
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