Dental Office Front Desk Agent

Galan Dental
San Jose, CA

: Do you like helping people? Would you like to work in a positive, enjoyable atmosphere where you can feel proud of the work you do and be recognized for your efforts? If so, look no further! We have a beautiful modern office, a fun team, a wonderful patient population, and a sincere dentist dedicated to quality care! You will be responsible for helping to make patients happy to come to the dentist and making them smile, a positive attitude is a must! You will also help in every possible way when needed, when fires break out, everybody grabs a bucket from the dog to the dentist! Experience preferred, but a great attitude and a strong work ethic are our first priorities! If you are this person, you will love this professional and pleasant work environment where you will be a valued member of our dental family. Job Responsibilities:
  • Experience with Dentrix Ascend is a plus but not necessary but being a fast learner is.
  • Enjoy all aspects of Dentistry.
  • Spanish Speaking is a plus.
  • Excellent customer service.
  • Greeting patients, answering phone calls and emails great communication skills.
  • Patience, friendly, good attitude, flexible, friendly, team player, dependable, mature, hard worker ethics, self-motivated, compassionate, and positive are a must.
  • Schedule and manage appointments and patient flow effectively; conduct reminder calls, emails to patients.
  • Treatment plan presentation.
  • self starter and ethical.
  • Assist in Patient financial matters, collecting payments all aspects of initial patient greeting, creation of new patient records and records management, scheduling, and verification of dental benefit plan eligibility.
  • Verifying insurance eligibility for patients.
  • Social media marketing.
  • Community Events coordination.
Job Type: Full-time. Benefits:
  • IRA Retirement plan.
  • Employee Discount.
  • Dental Benefits.
  • Paid time off.
  • Holidays pay.
Experience:
  • customer service: 1 year (Preferred).
  • marketing experience.
Education:
  • High school or equivalent.
Setting:
  • Dental.
Administrative Duties:
  • Scheduling.
  • All aspects of administration and front office duties.
  • Answering and routing phone calls.
Financial Duties:
  • Processing payments.
  • Light Billing.
Schedule:
  • Monday to Friday.
  • One Saturday a month.
Benefit Conditions:
  • 90 days waiting period.
Work Remotely:
  • No.
Company's website:

Posted 2026-02-15

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