Credit & Collections Specialist

Location: Orange County, CA — Hybrid

Assignment Type: Temp-to-Permanent

Compensation: $30.00–$36.50 per hour

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Benefits: Medical, Dental, Vision, and 401(k) available

Position Overview

Our client is seeking an experienced Credit & Collections Specialist to support its accounting and finance operations. This position will oversee customer accounts, monitor receivables, resolve account issues, and work closely with internal teams and customers to ensure timely payment.

The ideal candidate will have strong commercial collections experience, excellent attention to detail, and the ability to manage a large volume of accounts while effectively prioritizing competing deadlines.

Key Responsibilities

• Manage assigned customer accounts and follow up on outstanding receivables.
• Review aging reports and account activity to identify past-due balances and collection priorities.
• Research and resolve payment discrepancies, deductions, disputes, and other account-related issues.
• Perform account reconciliations and investigate differences between customer records and internal accounting records.
• Communicate with customers regarding outstanding balances, payment status, and account questions.
• Coordinate with internal departments to resolve issues that may delay customer payments.
• Review credit exposure and account activity and escalate concerns as appropriate.
• Document collection activity, account research, and resolution efforts accurately.
• Prepare and maintain reports related to accounts receivable, collections, aging, and account status.
• Assist with improving collection procedures, reporting, and overall accounts receivable processes.
• Provide support on complex accounts and other projects as needed.

Qualifications

• 3+ years of experience in commercial credit and collections or accounts receivable.
• Must have big box retailers experience.
• Experience managing a high volume of customer accounts.
• Strong understanding of collections, account reconciliation, dispute resolution, and receivables processes.
• Comfortable researching account discrepancies and working through complex payment issues.
• Strong Microsoft Excel skills, including PivotTables and lookup functions.
• Excellent verbal and written communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to work independently while collaborating effectively with internal teams.
• Strong attention to detail and follow-through.
• Associate or bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent experience will be considered.

Why Consider This Opportunity?

This is an excellent opportunity for a Credit & Collections professional looking to join an established organization and take on a meaningful role within its accounting team. The position offers a hybrid work environment and the potential to transition into a permanent opportunity based on performance and business needs.

EEO Statement

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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