Sr. Software Engineer, Customer Success

Job Overview: 

Sr Software Engineer customer success is a key technical resource who ensures that the Lynx product implementations can be successfully deployed and supported end to end. It is a customer-facing role requiring excellent communication skills collaborating with various internal and external teams, responsible for developing and supporting Lynx products that meet customers’ requirements.

Required Skills/Education 

• BS/MS in Computer Science/EE plus a minimum of 8 years of experience

• Proficiency in Unix/Linux internals, C programming, device drivers 

• Strong Knowledge of Intel/ARM/PowerPC Architectures 

• Experience with any RTOS, Debug tools & Virtualization/Hypervisor

• Good debugging skills

• Knowledge of Agile software development lifecycles 

• Excellent communication and presentation skills 

• Strict adherence to processes as well as attention to detail

• US citizens or green card required for this position. 

Specific job responsibilities: 

• Ability to learn quickly and understand all Lynx hypervisor and RTOS products. 

• Multiple system architecture with virtualization (x86 and ARM). 

• New hardware bring up with Lynx hypervisor and RTOS. 

• Kernel Design, develop, deploy, maintain and support. 

• Strong knowledge of hypervisors and virtualization technologies (experience in VMware, Hyper-V, KVM or Xen is a plus).  

• Experience with x86 and/or ARM architectures.  

• Proficiency in C and assembly programming language. 

• Discuss with the customers in understanding their requirements, interpret and document.

• Identify the appropriate solutions to solve customer problems

• Implement and deliver Proof of Concepts (POCs)

• Cross-functional interaction with Sales, Pre-Sales, Engineering, and Technical Support teams 

• Knowledge of DO-178C certification.

• Medical
• Dental
• Vision
• 401k
• 401k Match
• Flexible hours
• Flexible PTO

Lynx Software Technologies, Inc. company is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualifications—We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Here at Lynx, it is our mission to create and sustain a diverse, equitable, and inclusive environment, no matter what an employee's: Ethnicity, sexual orientation, gender identity, physical ability, religion, age, marital status, socioeconomic status, national origin, veteran status thus providing a positive work employee experience.