Quality Control Analyst

Job Description and Duties

Under general direction of the Branch Chief, Quality Control, a Supervisor I, the Analyst II provides technical guidance to managers and supervisors regarding current personnel issues, and consulting with managers, supervisors, and program specialists when necessary. The Analyst II demonstrates a positive attitude and a commitment to providing quality service that is accurate, timely and exceeds our customers' expectations.

Eligibility for hire may be determined by your score on the Analyst II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click CalCareers and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

PARF#22-26-xxx JC#516267

You will find additional information about the job in the .

Working Conditions

Position located at 1727 30th Street, Sacramento, CA 95816.

Multiple positions may be filled from this recruitment.

This position is eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’ current telework policy. While Caltrans supports telework, in-person attendance may be required based operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquarted location. Business travel reimbursements considers an employee's designated Headquarters location, primary residence, and may be subject to CalHR regulations and applicable bargaining unit contract provisions. All commute expenses to the headquarted location will be the responsibility of the selected candidate.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

Please include a 1-2 pages, 12 point font, Statement of Qualifications (SOQ) answering the following questions. Include the position title and employer name when describing previous work experience.

1. Describe in detail your experience, knowledge, education, and skills that qualify you for this position.

2. Describe an example where you audited or led an audit, related to human resources and/or hiring. Please include how you ensure compliance and provide consultative support.

3. Describe your ability to manage multiple priorities that demonstrates your ability to work in a dynamic and constantly changing environment while maintaining accuracy and meeting deadlines.

Failure to include and complete the SOQ may result in disqualification for interview.

PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of the California Department of Human Resources, State Controller's Office, Memorandum of Understandings (MOU), and civil service rules, laws, and regulations governing the hiring process.

• 2+ years of experience in human resources, including the areas of classification and pay, personnel transactions, and/or working in a personnel office.

• Ability to work in a fast-paced environment.

• Ability to work under pressure with changing priorities, and to coordinate multiple tasks efficiently and independently to meet deadlines.

• Ability to work independently and with others.

• Strong organizational skills, manage multiple assignments, and meet deadlines within challenging time constraints.

• Experience analyzing, interpreting, and applying personnel laws, policies, rules, and processes.

• Strong verbal and written communication skills.

• Ability to be innovative and present recommendations to management to improve business operations, and instilling a "think outside of the box" approach.

•Ability to clearly present complex information to DHR partners and departmental business partners.

•Compliance with maintaining confidential information.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC#516267) PARF#22-26-xxx and the title of the position (Analyst II), must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions