Telecom Operator - Fully Remote
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Telephone Operator
Type: Independent Contractor
Compensation: $40–$70/hour
Location: US, UK, or Canada
Duration: 3–4 weeks
Commitment: 15+ hours/week
Role Responsibilities
- Design questions and assist in training AI models related to telephone operations.
- Operate telephone switchboards and systems for various call types, including local and emergency calls.
- Update directory information and perform clerical duties such as typing and proofreading.
- Monitor automated systems for collect calls and provide assistance for special billing requests.
- Provide relay service for users who are deaf or hard of hearing and promote company products when appropriate.
- Work independently and asynchronously to meet project deadlines.
Qualifications
Must-Have
- 4+ years full-time work experience as a Telephone Operator.
- Be based in the US, UK, or Canada .
- Strong writing skills and comfort with various computer applications and platforms .
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: [email protected]
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
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