System Engineer

Job Title: System Engineer
Location-Type: 100% REMOTE
Hours: 30 hours/week
Start Date Is: ASAP
Duration: 3-6 months
Compensation Range: $48-52/HR W2

This role involves monitoring, maintaining, supporting, and optimizing all corporate
SaaS, Cloud infrastructure and associated operating systems. As a Systems Engineer,
you will collaborate with cross-functional business partners throughout the software
lifecycle to implement, own, and manage optimal solutions as we continue to scale. You
will use your communication, analytical, and problem-solving skills to identify,
communicate, and resolve issues, maximizing the benefits of IT systems investments. If
you are passionate about technology and enjoy helping others solve their issues.

Responsibilities:
Assist IT Engineering with management of IT Engineering stacks, including
infrastructure (AWS), client engineering, email, communications, collaboration
tools, Identity & Access Management (IAM), and content management using
various SaaSOps tools.
Focus on system engineering and automation to streamline operations, reduce
manual intervention, and enhance overall system efficiency and reliability across
the organization.
Design and implement security measures such as authentication protocols, zero
trust, and data encryption programs to safeguard systems and infrastructure.
Monitor and maintain system performance through regular patch management,
security audits, backup procedures, and troubleshooting, supporting escalated
Tier 3 issues for global internal users.
Document system configurations, processes, and service records, aiding in the
optimization and maintenance of our infrastructure, including Terraform
Infrastructure as Code orchestration.

Your profile:
Bachelor's degree in Information Technology, Computer Science, or a related
field, complemented by relevant certifications such as Network , CISSP, and
AWS or Terraform Certifications.
4 years of experience in system engineering roles, including expertise in Cloud
Infrastructure Engineering and IT Automation Engineering.
Demonstrated proficiency in managing Mac, and Windows environments,
alongside deep knowledge of networking and security protocols such as TCP/IP,
VLANs, IPSEC, DNS, DHCP, SSL, VPN, etc.
Skilled in scripting and automation using languages like Python, Bash,
JavaScript, SQL, Yaml and in using Infrastructure as Code tools like Chef,
Puppet, Ansible, and Terraform.
Experienced with Workflow Automation & Orchestration tools such as Okta
Workflows, Workato, Mulesoft and Tines

Bonus if you have:
Experience leading projects, particularly in deploying new technologies or
significant system upgrades, showcasing the ability to manage timelines and
cross-functional team collaborations
Proven track record of creatively solving complex problems, ideally in high-stress
or critical system environments, demonstrating out-of-the-box thinking and
solutions
Excellent analytical skills to diagnose and troubleshoot advanced technical
issues, with strong presentation and communication skills, capable of working
independently or as part of a team, and ability to be on-call beyond normal
business hours.
Ability to effectively interface with multiple levels of an organization, serving as
both an influencer and a collaborative team player, with a proven ability to
perform and oversee complex tasks and prioritize effectively based on strategic
goals.