Enrollment and Outreach Manager

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Accepting Applications until Filled

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

PPL is looking for an experienced marketing professional full of ideas to connect people to our employment training services. If you are an energetic, highly motivated, can-do attitude individual who enjoys networking and establishing relationships, we have the perfect job for you! This position manages all enrollment and outreach processes to find qualified participants to engage in the Career Center's employment services programs. This position is responsible for the creative design and implementation of recruitment protocols, both in-person and online. Includes oversite of some grant and data entry requirements in close partnership with the employment training teams to coordinate the intake and assessment process. This position interacts regularly with the public, and their team often represents the first impression participants have of the Career Center. This manager is tasked with creating a culture of inclusivity and will manage three or more staff members.

Essential Duties and Responsibilities: The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

• Collaborate with Employment Training teams to design and implement creative outreach marketing strategies that recruit qualified candidates for programming.

• Coordinate outreach and recruitment efforts for PPL's employment training services, including online outreach, hosting info sessions and in-person events, career/job fairs, festivals, and community events to engage potential program participants and generate new outreach leads.

• Establish and maintain relationships with various referring partners, educational facilities, area job training agencies, and other relevant referral or resource providers.

• Train team on best practices for providing ongoing support and assistance for current and potential participants with next steps throughout the intake process.

• Ensure the team understands grant requirements for each program, such as Kopps Family Foundation, Microgrants, and Snap.

• Creatively market both in-person and online employment training services programming. Work closely with the Communications Team to promote programs.

• Communicate in a timely manner, both verbally and written, to ensure recruitment efforts steadily move forward.

• Support the team in effectively handling situations requiring tact, judgment, and poise by providing excellent customer service skills.

• Serve on Employment Training Leadership Team.

• Manage recruitment expenses and budget.

• Ensure the team collects and enters data in a timely, thorough, and accurate manner.

Supervisory Responsibilities:

This position supervises three or more staff members.

Qualifications & Credentials Include:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability.

Minimum Requirements:

• Self-starter with strong leadership, organization, and verbal and written communication skills.
• Experience working with, and understanding, low-income communities and diverse populations.
• Ability to coach and supervise staff.
• Strong knowledge of community programs and resources.
• Effective in working with staff at all levels of the organization.
• Effective and professional communication with program participants, co-workers, and external partners.
• Reliable transportation or valid driver's license and good driving record.

Minimum Technology Qualifications

• Demonstrated proficiency with MS Word and Excel, Zoom, Teams, and online meeting platforms.
• Ability to use office equipment including telephone and voicemail system, copier, printer, fax machine, and scanner.
• Ability to access and navigate online databases.
• Ability to use MS Outlook.
• Ability to navigate the internet and electronic timecard system.
• Ability to navigate computer networks (files, drives, and folders).

A detailed is available upon request or when selected for the next phase of the hiring process.

Education and/or Experience:

• Minimum of 2 years of experience managing enrollment and outreach activities and experience working with people from diverse backgrounds, ethnic cultures, economic and social situations, or another closely related field.
• BA/BS degree preferred in related field (additional experience may substitute for education).
• Bilingual preferred, not required.

Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

Salary: $60,00.00-$65,000.00 Yr., DOQ

PPL's work is now a Hybrid Model where 60% of the workweek is in the office or onsite at satellite locations. Our Hybrid Model refers to the split between working in the office (60%) and at home (40%) of the time. Over a 5-day work week, this equates to three days working in the office and the opportunity to work from home for the other two days.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.