Sr. Technical Program Manager, Fleet Health, Commercial Charging
The Role Tesla's Commercial Charging team is dedicated to building and scaling the world's largest, most reliable, and most convenient charging network. As our network grows, so do our operational commitments to customers and regulatory partners. We are seeking a data-driven Technical Program Manager to own the monitoring, reporting, and continuous improvement of our fleet's health. This role is critical to ensuring we meet and exceed our performance SLAs and compliance obligations globally. You will provide the analytical backbone for our operations, transforming raw metrics into actionable insights. This role may sit out of Fremont, CA or Buffalo, NY. What You'll Do Own the end-to-end process for compliance and obligation reporting for key programs such as NEVI, NYSERDA, and other state/federal requirementsContinuously monitor fleet health against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), driving accountability across engineering and service teamsTake complete ownership of the preventative and predictive maintenance strategy for all charging assets. Utilize fleet performance data to define the justification, content, frequency, and tooling requirements for all maintenance activitiesTranslate fleet performance data and real-world customer impacts into compelling business cases, conducting cost-benefit analyses that justify preventative maintenance strategies and tooling investmentsLead deep-dive investigations into SLA misses and performance degradations, performing root cause analysis and tracking corrective actions through to completionPartner with data science, software, and service engineering teams to define requirements for tools that improve our monitoring, reporting, and maintenance capabilities What You'll Bring Bachelor's degree in a quantitative or technical field, or equivalent experience5+ years of experience in technical program management, data analysis, or a similar role in a high-tech environmentDemonstrated experience managing programs with strict SLAs, compliance requirements, or regulatory reporting obligationsExpertise in data analysis and reporting; proficiency with SQL is required, and experience with data visualization tools (e.g., Tableau, Grafana) is highly preferredExcellent communication skills, with the ability to present complex data clearly to both technical and non-technical audiencesExperience in a role focused on fleet management, network operations, or infrastructure reliability is a significant plusA genuine passion for Tesla's mission to accelerate the world's transition to sustainable energy Benefits
Compensation and Benefits
As a part-time Tesla employee, you will be eligible for:
401(k) with employer match Employee Assistance Program Sick and Vacation time Tesla Babies program Back-up childcare and parenting support resources Pet Insurance Expected Compensation $112,000 - $217,200/annual salary + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. , Tesla
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