Sr. Product Manager, Enterprise Partner Experience Platform (Alameda)

Senior Product Manager Enterprise Partner Experience Platform

Location : Remote - USA (SF Bay area) or Nashville, TN

Reports to : Sr. Director of Product, Enterprise

Transform How Tech Giants Partner with Asurion

Please make sure you read the following details carefully before making any applications.

Asurion is revolutionizing how Fortune 500 enterprises including Alphabet, Microsoft, and Amazon engage with our AI-powered lifecycle care platform. Were seeking a Senior Product Manager Enterprise Partner Experience Platform to architect the next-generation partner interface that becomes the operational command center for the worlds largest tech partnerships.

Youll be building the strategic control tower that enables billion-dollar partnerships to scale, optimize, and innovate at speed. Your platform will transform how enterprise clients extract maximum value from their Asurion relationship.

What Youll Build

• The Partner Command Center: Design and deliver the primary digital interface where Fortune 500 partners orchestrate their entire tech care ecosystem from real-time performance monitoring to autonomous configuration management.
• Intelligent Self-Service Capabilities that enable partners to:
• Visualize success in real-time: Advanced analytics dashboards showing solution health, usage trends, and revenue impact
• Configure autonomously: Self-service product packaging, pricing optimization, and feature activation without engineering support
• Discover and activate: AI-powered recommendations for new capabilities and expansion opportunities
• Platform-Led Growth Engine: Create the infrastructure that turns every partner interaction into an expansion opportunity through intelligent upselling, feature discovery, and automated optimization suggestions.
• Enterprise-Grade Integration Hub: Collaborate with engineering and data science teams to deliver a platform that scales from millions to billions of interactions seamlessly.

What Makes You Qualified for This Role

• 5+ years building enterprise-grade capabilities that Fortune 500 companies depend on whether thats dashboards, admin portals, or partner management systems
• Deep SaaS DNA: You understand usage analytics, monetization strategies, and B2B configuration workflows that drive recurring revenue growth
• Global scale experience: Youve built solutions for multi-partner ecosystems involving complex pricing models, entitlements, and enterprise integrations
• Strategic product thinking: You excel at synthesizing enterprise client feedback, business requirements, and data insights into platform-level strategy that drives measurable outcomes
• Technical depth with business impact: Strong technical acumen combined with commercial intuition and stakeholder management across C-suite relationships

Why This Role Changes Everything

• You will build the interface through which $B-class partners run and grow their Asurion business
• Redefine enterprise partnerships: Your platform will set the new standard for how global tech leaders engage with service providers creating transparency, control, and agility
• Drive significant revenue expansion: Enable product-led growth at enterprise scale through intelligent pricing experiments, packaging optimization, and automated feature discovery
• Build the foundation for growth: Your work becomes the scalable infrastructure that supports Asurions evolution into a multi-billion dollar platform company