Compliance Unit Manager

Job Description and Duties

Staff Services Manager/ Supervisor I – Title change effective January 1, 2026.

This position is being re-advertised to increase the candidate pool. If you have previously applied, you do not need to reapply.

Under the direction of the Dental Board of California’s (Board) Staff Services Manager II (Supervisory) (SSM II), the Staff Services Manager I (SSM I), directs and organizes the statewide activities of the Licensing (Licensure by Credential, Licensure by Residency, license reissuance), Permit (Elective Facial Cosmetic Surgery, Fictitious Name, Additional Office, Extramural Facilities, Mobile Dental Clinic, Military Expedites and Dental Referral Services) and Examination Programs, including formulating and recommending policy, implementing regulations and managing program operations.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

Criminal Offender Record Information (CORI)

Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DCA CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Conflict of Interest (COI)

This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications Requirement

A Statement of Qualifications (SOQ) must be submitted with the state application. The response to the questions listed below must be typed in Arial font, 12-point, and single-spaced. Responses shall be no more than two (2) pages in length and must have margins set at one inch (1”) on each side. Responses should include your name, job control, and numbered in the same order. Please include all relevant experience, education, and training for the questions and explain your answers thoroughly.

NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.

Please explain your experience as it relates to the following question below:

1. As it relates to the Duty Statement, how does your experience most qualify you for this position?

2. Describe your experience managing a team in a fast-paced environment.

3. Describe your experience and explain the tools you utilize to establish and track project timelines and deliverables.

4. Describe your experience with engaging, coaching, mentoring, and training staff.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.