Customer Success Manager

Flat Rock
San Jose, CA

Main responsibilities


  • Excellent English language skills;
  • Experience in technical support, sales, and account management;
  • Good technical understanding;
  • Excellent communication and interpersonal skills;
  • Ability to self-organize and achieve objectives within committed timeframes;
  • Familiarity with client on-boarding requirements and an ability to think creatively;
  • Collaboration, organization and multi-tasking skills;
  • Good critical thinking and problem-solving skills;

Requirements


  • Excellent English language skills;
  • Experience in technical support, sales, and account management;
  • Good technical understanding;
  • Excellent communication and interpersonal skills;
  • Ability to self-organize and achieve objectives within committed timeframes;
  • Familiarity with client on-boarding requirements and an ability to think creatively;
  • Collaboration, organization and multi-tasking skills;
  • Good critical thinking and problem-solving skills;

What we offer in return


  • Working on interesting international projects with latest technologies.
  • Opportunities for professional growth and career development.
  • Challenging work in a fast-growing international organization.
  • Additional health insurance package.
  • Modern offices around the world.

Privacy statement


Privacy statement
If this sounds like your next step in your career, apply now by sending your CV  in English !

By submitting your application, you agree that FRT will use your personal data for recruitment purposes only. All documents will be treated with the strictest confidentiality.
Only short-listed candidates will be invited for an interview.

We are looking forward to meeting you!

About us


Flat Rock Technology is a leading software development company that offers custom software development, outsourcing and cloud management services to clients around the world.

We serve as a reliable partner to medium and large-sized businesses since 2008. Today we unite more than 300 highly-skilled professionals in our offices in London, Tbilisi, Varna, Ruse, Burgas and San Jose.

We are highly devoted to our improvement and are constantly in search of upgrading our knowledge to meet the evolving need of our clients. Flat Rock Technology is a Microsoft Gold Certified Partner and ISO 9001:2013 and ISO 27001:2015 Certified.

Our team is constantly growing and searching for professionals to join us. We encourage learning, personal development and life & work balance. With more than 15 years of experience and commitment to delivering exceptional results, Flat Rock Technology is the right place for you to grow and develop your talent!

Posted 2025-11-19

Recommended Jobs

Cal Trans Job Coach

Achievement House, Inc.
Santa Maria, CA

Welcome to Achievement House Inc. (AHI)! We are an established non-profit that helps adults who have disabilities through a variety of programs. We are now hiring a dedicated Job Coach to execute a…

View Details
Posted 2025-11-16

Customer success manager, enterprise

Watershed
San Francisco, CA

About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-r…

View Details
Posted 2025-10-13

Customer Success Manager

Unwrap
Santa Barbara, CA

Do you love helping others achieve their goals? Are you one of the most ambitious people you know? If so, you’ll be right at home at Unwrap. We are hiring a Customer Success Manager to join our fa…

View Details
Posted 2025-10-13

Software Engineer - Infrastructure - X

Xai
Palo Alto, CA

About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on e…

View Details
Posted 2025-10-31

Legal Secretary

Tap Growth ai
Walnut Creek, CA

We're Hiring: Legal Secretary! We are seeking a detail-oriented and organized Legal Secretary to join our team in Walnut Creek, United States. The ideal candidate will have a minimum of 3 years of …

View Details
Posted 2025-11-19

Data Analyst III

Accelon Consulting
San Francisco, CA

About the Digital Experience Analytics Team The CX Analytics Team empowers company to understand and improve customer digital journeys by delivering reliable, scalable data products. Working acr…

View Details
Posted 2025-09-22

Senior Customer Success Manager II

Toast
Pasadena, CA

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The expectation will be to wo…

View Details
Posted 2025-11-16

Senior Backend Engineer, Platform

Sprig
San Francisco, CA

About Sprig Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloe…

View Details
Posted 2025-09-22

Senior Accountant

Royal Electric
Sacramento, CA

Why Royal? At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a co…

View Details
Posted 2025-11-13

Relationship Manager I

City National Bank
San Francisco, CA

Overview: RELATIONSHIP MANAGER I WHAT IS THE OPPORTUNITY? Responsible for acquiring small business and personal clients, and will be responsible for deepening existing relationships, with the in…

View Details
Posted 2025-09-10