Training Manager - Healthcare Security (Santa Rosa)

Regional Training Manager - Healthcare Security

Pay: $45/hr

Travel: 90% travel

Locations: Regional Buildings (Santa Rosa, San Rafael, and Napa Data Center)

BCI seeks a dedicated and passionate Training Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.

Job description: The Regional Training Manager’s role is to plan, coordinate, and deliver training, and staff development programs, and support compliance administration in assigned healthcare facilities for security officers, supervisors and other employees to ensure the physical and personal security and safety of staff, members, and visitors at the assigned healthcare facility.

JOB ROLES & RESPONSIBILITIES

• Present training materials and information using a variety of instructional techniques, such as role playing, simulations, team exercises, lectures, computer-based, physical tactics training and drills, or through other creative avenues
• Provide an atmosphere in which all client staff, members, and visitors know that the client responds to and cares about their needs; provide a courteous, respectful, and pleasant interaction with each client staff, member, and/or visitor; present a professional image of BCI, the client and its Security Department. Maintain and display good public relations skills in all interactions.
• Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
• Evaluate training materials, modes of training delivery, and training content, and collaborate with the Content Development team to amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.
• Research and remain current in all federal and state-wide mandatory training requirements to meet company compliance efforts
• Communicate with and support management in achieving training and development objectives and goals for training
• Learn healthcare facility-specific procedures and policies
• Read and interpret documents such as police reports, local and state laws, instructions and procedure manuals.
• Adhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.
• Design, plan, and organize training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company mandated requirements.
• Maintain training records and prepare statistical reports to evaluate the performance of training activities and instructors.
• Support compliance administration and collaborate with the site to schedule necessary training to meet compliance requirements

Minimum Qualifications at Entry:

• Be 18 years of age and possess a Associate's Degree
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver’s license or state-issued I.D.
• Active state issued guard card preferred
• Successfully pass the client’s pre-employment screening process (Drug Test, Health Screen, Criminal
• Background Check)
• Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
• Complete healthcare competency assessment and training on defusing assaultive behaviors