Medical Receptionist - Full Time
⢠Greets warmly and maintains a friendly, welcoming relationship with all patient care coordinators, and any external connections.
⢠Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
⢠Responsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning VMs same day received. Will maintain higher than 85% answer call rate.
⢠Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group ⢠Escalates patient issues and concerns, as needed, to local Clinical leadership and Regional Front Office management.
⢠Scheduling patientâs initial evaluations and follow up visits through plan of care MINIMUM POSITION REQUIREMENTS
Knowledge, Skills, and Abilities
⢠Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
⢠Possess strong relationship building and customer service skills
⢠Ability to maintain confidential documents
⢠Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
⢠Possess strong team player attributes
⢠Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by Education and Experience
Education : High School diploma or equivalent (Must be 18+)
Experience : Practice Management System knowledge, patient scheduling capabilities and insurance plan understanding. Physical Requirements and Working Conditions Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.
Recommended Jobs
Customer Service Representative Lead
Customer Service Representative (CSR) Lead Belmont Shore Veterinary Hospital | Long Beach, CA $21–$26/hour + Full Benefits Belmont Shore Veterinary Hospital is seeking an experienced Custome…
Customer Service Team Lead
Overview Use your leadership and customer service expertise to empower a team that delivers exceptional experiences. As Customer Service Team Lead, you’ll guide a high-performing group of Customer Se…
Mechanical (Plumbing/HVAC) Estimator
Mechanical (Plumbing/HVAC) Estimator position in Santa Ana, CA We are a large, growing mechanical contractor in Southern CA with an immediate opening for an Estimator/Project Manager to join our t…
Mentor Coach Coordinator
Overview: Compensation We Offer The initial compensation for this position ranges from $27.94 - $31.43 per year; depending on experience, location, and internal equity considerations. We Offer …
Research Data Engineer
We are a US-based company focused on advancing clinical research and medical technologies. We are seeking a Research Data Engineer to support clinical research activities by building and maintaining …
Border Patrol Agent (BPA) Experienced - New Hire Sign-On and Retention Incentives
Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11) SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our natio…
Travel Nurse RN - Labor & Delivery - $2,750 to $2,950 per week in Orange, CA
Registered Nurse (RN) | Labor & Delivery Location: Orange, CA Agency: United Health Care Staffing, Inc. Pay: $2,750 to $2,950 per week Shift Information: Nights - 3 days x 12 hours…
Deputy General Counsel
Job Description and Duties Please note this is an 'Until Filled' position. The next application cut-off dates are June 1, 2026, and June 15, 2026, by 11:59 PM (PST). Interested individuals must s…
Sales and Catering Coordinator
Are you inspired by nature, fun and beauty? We invite you to join a friendly and dynamic team providing world class service. As the Sales and Catering Coordinator at the Cavallo Point Lodge tea…