Volkswagen - Service Advisor

Volkswagen of Garden Grove
Garden Grove, CA

As a Service Advisor, you are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.

Automotive Service Advisor Job Duties:

  • Meet with customers and determine their needs for repair and/or maintenance of their vehicle needs and issues.
  • Increase customer satisfaction by building customer relations.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Create estimates by costing materials, supplies, and labor; including deductibles using X-Time.
  • Prepares repair orders (RO) by describing issue, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently.
  • Increase profitability by maximizing sales & execute retail promotions.
  • Perform active deliveries. All guest needs to be walked to their vehicles and all advisor needs to talk about the VW survey and ask to fill it out.
  • Perform follow-up calls with all guest

Automotive Service Advisor Requirements:

  • Excellent customer skills
  • Organizational skills
  • Team player
  • Ability to perform a variety of tasks simultaneously
  • Ability to concentrate and accomplish tasks despite interruptions
  • CDK experience is a plus 1 year
  • Able to work on Saturdays
Posted 2025-08-18

Recommended Jobs

Software Developer Level II

Information Systems Solutions
San Diego, CA

Information Systems Solutions (ISS) is looking for several candidates to form a new team to develop a variety of custom applications for the US Government. Applications will be used by their Securi…

View Details
Posted 2026-02-25

Instrument Test Technician

Medical Device Company
San Jose, CA

Roles & Responsibilities Essential Functions: Performs instrument optimization functions after final assembly: laser alignment, pressure adjustments, electrical adjustments, etc. Performs fi…

View Details
Posted 2026-01-18

Product Development Coordinator

Punch Studio
Culver City, CA

With general direction from the Product Development Manager, the Product Development Coordinator manages and tracks the product approval process internal departments and factories to ensure product s…

View Details
Posted 2026-02-13

Senior Software Engineer, Full-Stack - AI Vision

C3 Ai
Redwood City, CA

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing…

View Details
Posted 2026-02-13

Mortgage Field Services Inspector

FAR Inspections
Portola, CA

Apply HERE Only FAR Inspections is looking for highly motivated individuals to perform residential occupancy verifications on behalf of mortgage lenders. Independent contractors earn predicta…

View Details
Posted 2026-01-26

Senior Robotics C++ Software Engineer

Horizon Surgical Systems
Los Angeles, CA

Open Position – Senior Robotics C++ Software Engineer Horizon Surgical Systems Inc.   Horizon Surgical Systems Inc. is revolutionizing the world of surgical ophthalmology by developing a n…

View Details
Posted 2026-02-19

Python/Golang Developer

Chabez Tech
Sunnyvale, CA

Company Description   Job Description Python/Golang Developer ~ Location: Sunnyvale, CA ~ Key Skills: ~ Go, Python, REST, SOAP, Kafka, Cassandra ~ Django/Flask, distributed systems…

View Details
Posted 2026-02-25

COBRA Admin

BRMS
Folsom, CA

Description Summary: The COBRA Admin performs administrative duties to administer COBRA in accordance with all applicable state, federal, and carrier requirements. Support COBRA group members. …

View Details
Posted 2026-02-15

Civil Engineering Designer

Denham Corporation
Stockton, CA

DescriptionAre you a design engineer searching for a place to truly call home? Denham’s long-standing client—an industry-respected engineering firm established in 1969—has built a reputation for stab…

View Details
Posted 2026-01-29

Network Engineer V (Extreme Certified)

CSV-TAUREAN
Presidio of Monterey, CA

Location: Presidio of Monterey, CA  Clearance: Secret Overview: Senior engineer specializing in Extreme Networks infrastructure. Responsibilities: Architect, configure, and optimize LAN/WAN …

View Details
Posted 2025-09-16