Volkswagen - Service Advisor
As a Service Advisor, you are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
Automotive Service Advisor Job Duties:
- Meet with customers and determine their needs for repair and/or maintenance of their vehicle needs and issues.
- Increase customer satisfaction by building customer relations.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Create estimates by costing materials, supplies, and labor; including deductibles using X-Time.
- Prepares repair orders (RO) by describing issue, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently.
- Increase profitability by maximizing sales & execute retail promotions.
- Perform active deliveries. All guest needs to be walked to their vehicles and all advisor needs to talk about the VW survey and ask to fill it out.
- Perform follow-up calls with all guest
Automotive Service Advisor Requirements:
- Excellent customer skills
- Organizational skills
- Team player
- Ability to perform a variety of tasks simultaneously
- Ability to concentrate and accomplish tasks despite interruptions
- CDK experience is a plus 1 year
- Able to work on Saturdays
Recommended Jobs
E-Commerce Manager
Position: E-Commerce Manager (Bilingual Korean Preferred) Location : Rancho Cucamonga, CA About Us At Nongshim America, we're known for delivering quality products and building strong custom…
ASIC Physical Design Lead
ASIC Physical Design Lead Location Sunnyvale, CA (Lakewood area) : Minimum qualifications: ~ Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, a related technica…
CNC Machinist
Overview We are seeking a skilled CNC Machinist to join our dynamic team in Beaumont, CA. If you have a passion for precision machining and a knack for programming industrial robots, this is the per…
Chief Operating Officer Long Beach Memorial Medical Center / Miller Children's and Women's Hospital
Title: Chief Operating Officer LBMC &MCWH Location: Long Beach, CA Department: Executive Status: Full-time Shift: Day Pay Range*: $/annually MemorialCare is a nonprofit integrat…
Warhead Design Engineer
ABOUT THE TEAM The Energetics Team is responsible for the design and testing of complex munitions systems and transition them from prototype to production. The team is working exciting new or…
Software Engineer
About SAIGroup SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a test…
Web Developer - Content Design (NWS 00790)
Web Developer – Content Design (NWS 00790) THIS POSITION IS SHORT TERM PART TIME, MAX 1000 HOURS PER CALENDAR YEAR THIS POSITION REQUIRES AN ACTIVE DOE Q-LEVEL CLEARANCE AT TIME OF HIRE …
Construction Superintendent
About the Employer (Confidential): A well‑established, privately held commercial general contractor is seeking a professional and experienced Superintendent  to join its growing team. This com…
AI Engineer & Researcher - Multimodal
About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on eng…
Purchasing & Inventory Coordinator
Grover Landscape Services is hiring a part time (~25 hours per week) Purchasing & Inventory Coordinator to support our Purchasing Manager and ensure our teams across Landscape, Maintenance, Pest Man…