Accounts Receivable and Collections Representative
Overview
Join our Finance and Accounting division to put your experience to use in our Accounts Receivable team maintaining current and accurate accounts receivable information for Esri customers.
You’ll work in a fast-paced, collaborative environment, using your problem-solving and research skills to assist domestic or international customers in a variety of industries. This position has advancement potential within the department and other areas throughout the organization.
Responsibilities
- Apply payments, reconcile accounts, and resolve differences
- Contact customers by phone and written correspondence
- Maintain statement of accounts for assigned customers
- Complete credit reviews for new and existing customers
- Process all aspects of customer account maintenance
- Recommend credit limits, credit holds, and release orders
Requirements
- 2+ years of experience in collection account management
- Strong communication, prioritization, and multi-tasking skills with high attention to detail
- Ability to work in a fast-paced environment
- Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively
- Basic knowledge of Microsoft Office applications (Word, Outlook; bonus points for Excel)
- High school diploma or equivalent
Recommended Qualifications
- Minimum typing speed of 25 wpm
- Experience working in corporate collections
- Knowledge of SAP and Salesforce
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