General Manager

At LEHR, our mission is to provide a superior customer experience, supply only the best quality brands, and achieve the highest degree of workmanship in every vehicle we create with individual pride. We achieve this by placing the Company’s core values at the forefront of our strategy and efforts. We pride ourselves on exceptional service and a commitment to innovation. We are seeking an experienced General Manager with expertise in upfitting emergency vehicles to join our team and help us maintain our high standards of quality and customer satisfaction.

A Great Opportunity for Working at Lehr!

The General Manager will lead and drive operational excellence within their location. This role is ideal for a The General Manager will oversee all aspects of the aftermarket vehicle upfitter business. This role involves strong strategic planning and problem-solving abilities, team management, and coordination of sales, service, and parts departments.

Compensation and Benefits:

• Competitive base salary $100,000 to $150,000 per year, plus Bonus
• Health Benefits (Medical, Dental, and Vision)
• 401K
• Paid time off and holidays

Location:

1260 N. Jefferson Street
Anaheim, CA 92806

Key Responsibilities:

Leadership & Management

• Excellent leadership, communication, and organizational skills
• Hire, train, and supervise department managers and staff
• Establish goals and standards for each department
• Maintain excellent communication with team members to ensure business profitability and customer satisfaction

Financial

• Budgeting and Forecasting: Developing and managing a budget, forecasting future financial performance, and ensuring resources are allocated effectively
• Cost Control: Implementing strategies to control costs and improve profitability, including monitoring expenses and identifying areas for cost reduction
• Revenue Management: Driving revenue growth by setting sales targets, analyzing market trends, and developing pricing strategies
• Risk Management: Identifying financial risks and developing plans to mitigate them, ensuring the company's financial stability
• Investment Decisions: Making decisions about investments in new projects, equipment, or other assets to support business growth

Operational Oversight

• Oversee daily operations, including financial statements and inventory management
• Ensure compliance with local, state, and federal regulations
• Develop and implement growth strategies aligned with business objectives

Sales & Marketing

• Coordinate sales activities to maximize inventory turnover and return on assets
• Develop and execute marketing campaigns to increase brand visibility and sales

Customer Relations

• Address customer complaints promptly and ensure high customer satisfaction
• Maintain good working relationships with vendors and lending institutions

Financial Management

• Review monthly, quarterly, and annual financial statements for accuracy
• Develop yearly business plans and budgets with input from department managers

Qualifications:

Leadership - Ability to inspire and motivate teams, set clear goals, and lead by example

Strategic Thinking - Capability to develop long-term plans, analyze market trends, and make decisions that align with the company's vision

Financial Acumen - Strong understanding of financial principles, budgeting, forecasting, and financial reporting.

Communication - Excellent verbal and written communication skills to interact with employees, stakeholders, and customers.

Problem-Solving - Ability to identify issues, analyze data, and implement effective solutions

Decision-Making - Competence in making informed decisions quickly and confidently

Operational Management - Experience in managing day-to-day operations, optimizing processes, and ensuring efficiency

Customer Focus - Commitment to understanding and meeting customer needs, enhancing customer satisfaction

Adaptability - Flexibility to handle changing circumstances and unexpected challenges
Team Building - Skills in recruiting, developing, and retaining talented employees

Education & Experience:

• High school diploma or equivalent
• A college degree in business management is a plus
• Minimum of 5 years in a leadership role or senior management position, such as Operations Manager, Department Head, or Director
• Minimum 5 years of progressive experience in business operations, sales, finance, or management roles
• Proven track record in managing sales and operations
• Industry-specific experience is a plus
• Certifications, i.e., Project Management Professional (PMP), Certified Manager (CM), Leadership, or Executive Education programs are a plus

Proven track record in:

• Strategic planning and execution
• Budgeting and financial oversight
• Team leadership and development
• Process improvement and operational efficiency
• Customer relationship management

Skills & Competencies:

• Strong leadership and decision-making abilities
• Excellent communication and interpersonal skills
• Financial acumen and analytical thinking
• Conflict resolution and negotiation
• Adaptability and resilience
• Tech-savvy with knowledge of relevant business software (e.g., ERP, CRM, Microsoft 365, Word, and Excel)