E-Commerce Specialist/ Manager

Seeking a full-time E-Commerce Manager to manage and grow online sales across multiple consumer brands. This role will oversee day-to-day e-commerce operations, including online storefronts, product listings, merchandising, promotions, inventory coordination, and performance analysis.

The ideal candidate is both strategic and hands-on, with experience managing platforms such as Shopify, Amazon, and TikTok Shop. This individual will collaborate with marketing, logistics, warehouse, and customer-service teams to improve sales performance and provide a consistent customer experience.

Primary Responsibilities

• Manage daily e-commerce operations across multiple brands

• Operate and maintain Shopify, Amazon, TikTok Shop, and other online marketplaces

• Create and optimize product listings, descriptions, images, pricing, and promotional offers

• Manage product launches, seasonal campaigns, bundles, and sales calendars

• Monitor inventory and coordinate product availability with warehouse and logistics teams

• Improve product pages, navigation, checkout flow, and the overall customer journey

• Track sales, traffic, conversion rate, average order value, advertising performance, and returns

• Prepare weekly and monthly performance reports

• Coordinate with marketing teams on paid advertising, email, SMS, social media, and influencer campaigns

• Support marketplace compliance and resolve listing or account issues

• Identify sales opportunities and recommend improvements based on performance data

• Maintain consistent branding and accurate product information across all channels

Management and Growth Responsibilities

• Establish efficient workflows for product listings, promotions, fulfillment, and reporting

• Coordinate internal staff and external partners involved in e-commerce operations

• Set channel-specific sales goals and monitor progress

• Research new products, marketplaces, and customer segments

• Develop strategies to improve conversion, customer retention, and profitability

• Align online promotions with retail stores, pop-up events, and offline sales initiatives

• Support the onboarding and training of e-commerce team members as the department grows

Additional Opportunities

• Participate in product launches, retail events, and pop-up activations

• Work directly with brand partners, creators, distributors, and marketplace representatives

• Help Korean and international brands expand within the U.S. market

• Occasional domestic or international travel based on business needs

Candidate Qualifications

• Fluency in English and at least conversational proficiency in Korean

• Proven experience in e-commerce operations, marketplace management, or digital retail

• Hands-on experience with Shopify and Amazon Seller Central

• Strong knowledge of online merchandising, product listings, pricing, and promotions

• Experience coordinating inventory, fulfillment, logistics, and customer service

• Understanding of conversion optimization and the online customer journey

• Ability to interpret sales and marketing data and turn insights into action

• Strong project-management, communication, and organizational skills

• Ability to manage multiple brands and projects in a fast-paced environment

• High level of accountability, initiative, and attention to detail

Preferred Qualifications

• Experience with TikTok Shop, Klaviyo, Google Analytics, Meta Ads, or Google Ads

• Experience with beauty, skincare, food, lifestyle, or consumer-product brands

• Familiarity with Korean beauty, food, entertainment, and lifestyle trends

• Experience helping Korean or international brands enter the U.S. market

• Knowledge of wholesale, retail, warehousing, or omnichannel commerce

Growth and Long-Term Opportunity

This position is intended for someone seeking long-term growth in e-commerce management. Strong performers will have opportunities to manage additional brands, launch new sales channels, supervise a growing team, and take greater responsibility for the company’s e-commerce strategy and revenue growth.