Lead Personnel Liaison

Job Description and Duties

Important Information: This is a 12-month limited-term appointment with the possibility of becoming permanent.

Do you want to work with a great dynamic team in a fast-paced section? Are you an analyst interested in leadership? If so, this may be a great position and direction for your career!

The Lead Personnel Liaison (PL) provides day-to-day direction and support to junior Personnel Liaisons in the performance of routine and complex hiring practices, including the interpretation and application of personnel laws, rules, regulations, policies, and procedures. The Lead PL serves as a subject matter expert on division and DOJ hiring policies, and best practices, ensuring consistency, accuracy, and quality customer service.

The Lead PL serves as the primary trainer and mentor for the junior PLs by developing and maintaining comprehensive training plans, delivering training, providing ongoing coaching and technical guidance, evaluation performance during the training period, providing feedback to management on individual and team progress, and making recommendations to management. The Lead PL collaborates with the team to continuously update training plans, desk manuals, standard operation procedures and other instruction materials.

You will find additional information about the job in the .

Working Conditions

This position offers a combined in-office and remote work schedules. You are required to come to the office every Wednesday. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this positon may be for you.

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-526001) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated experience leading, mentoring, or training staff in personnel transactions and best practices
• Excellent written and verbal communication skills, including the ability to explain complex personnel concepts to managers and employees.
• Exceptional organizational and time management skills, with the ability to prioritize competing deadlines in a fast-paced environment.
• Experience developing or improving business processes, standard operating procedures (SOPs), training materials, or workflow efficiencies.
• Ability to exercise discretion, maintain confidentiality, and handle sensitive personnel matters with professionalism and integrity.
• Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders while providing outstanding customer service.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Link and Statement of Qualification (SOQ) Questions:

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. Examination link can be found below:

Analyst II Exam link: CalCareers

S tatement of Qualification (SOQ) Continuation:

Include your name, job control number and job classification in the uppder left-hand corner. Repeat each SOQ question exactly as it appears in the job control. Number each question consecutively (e.g. Question 1, Question 2).

1. Describe a time when you demonstrated strong customer service while handling an urgent request. What was the situation, what actions did you take to understand and resolve the customer’s needs, and what was the outcome?
2. Describe your experience developing and delivering formal or informal training. Include how you created or maintained training plans, desk manuals, standard operation procedures, or other instructional materials. Explain how you monitored progress, provided coaching and mentoring and communicated feedback and recommendation to management.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted along with your state application and cannot be replaced by the required resume. Applications received without a SOQ will not be considered. The SOQ is a written response to assess your writing, communication skills, and explains how your education and experience meet the evaluation criteria and qualify you for the position. Please see the Statement of Qualifications section for instructions and questions for the SOQ.

  Important Information: Applicants are prohibited from using unauthorized materials or technology (e.g., internet search engines such as Google), or artificial intelligence software (e.g., ChatGPT, Jobscan, Kickresume, etc.) that might serve to aid them in the application package.