Senior Product Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is a world leader in payments and technology, with over 259 billion payment transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive - while driven by a common purpose: to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

About Visa Commercial Solutions (VCS)

Visa Commercial Solutions (VCS) is a rapidly growing team focused on providing innovative payment solutions to businesses and governments worldwide. We collaborate with Financial Institutions and FinTechs to deliver frictionless experiences that streamline critical business processes such as expense management, compliance, and vendor payments. Our goal is to enhance cash flow, productivity, and efficiency for our clients.

About the Role

We are seeking a Senior Product Manager to join our North America Visa Commercial Solutions team, focused on delivering and enhancing products for the small business to middle market segment.

In this role, you will manage key B2B payment product initiatives from concept through launch, working closely with cross-functional teams to ensure successful delivery and adoption. You will analyse market needs, customer feedback, and competitive trends to shape product enhancements and go-to-market plans.

This is an excellent opportunity for a product professional with strong execution skills, customer focus, and the ability to translate market opportunities into tangible solutions.

Success Metrics

• You will drive B2B payment volume growth and market share expansion for the small business segment to middle market.

• Your product launches will be successful, with impressive adoption rates.

• You will deliver strategic presentations that reflect high quality and impactful thought leadership.

• Positive feedback from sales, client, and partner teams on product readiness and support materials.

• Clear, actionable product documentation and go-to-market deliverables.

Key Responsibilities

· Manage the lifecycle of assigned B2B payment products and features, from requirements gathering to launch and post-launch optimization

· Conduct market research, competitive analysis, and customer interviews to identify opportunities for product improvement or net new products.

· Translate business needs into detailed product requirements, user stories, and acceptance criteria.

· Support go-to-market activities, including creation of product collateral, sales training materials, and client-facing presentations.

· Be data obsessed: Track and analyse product performance metrics, recommending changes to improve adoption and retention

· Collaborate with multiple teams at Visa to build your product strategy and deliver product enhancements.

· Contribute to the broader VCS product roadmap by sharing insights and feedback from customers and the market

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

· 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

· Experience in Product Management, preferably in payments or fintech.

· Analytical mindset with the ability to interpret data and develop actionable insights

Excellent powerpoint skills, skilled in creating a data based roadmap and product strategy, developing user stories, and collaborating with technical teams.

· Proven ability to work cross-functionally and with sales teams.

· Excellent communication and presentation skills for both internal and client audiences.

· Experience supporting go-to-market activities and enabling sales teams

· Familiarity with Visa products and ecosystem is a plus.

· MBA or advanced degree beneficial but not required

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 159,100 to 230,900 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.