Supervisor I - Hybrid Telework

Job Description and Duties

Under the general direction of the Supervisor II, Patient Cost Recovery Section (PCRS), the Supervisor I functions as the first line supervisor responsible for overseeing operations related to Policy and Procedure development, Quality Control/Quality Assurance, and County Bed Billing (CBB). The Supervisor I oversees the review, reporting, and process improvement initiatives related to section processes. The Supervisor I may act in the absence of the Supervisor II as needed. Some travel to hospitals as necessary.

***Click on the link to complete the Department of State Hospitals Recruitment Survey:

You will find additional information about the job in the .

Working Conditions

• DSH-Sacramento is located at an 11 floor high rise building.
• This position reports to the Allenby Building in Sacramento. A hybrid Telework schedule, consistent with the State of California's in-office requirement, may be considered with prior approval from management. The incumbent may also be required to travel throughout California as needed, with prior notice.
• The State’s Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State’s mass transit incentive pays 100% of the transit pass up to the IRS maximum of $325 per month in 2025.

Special Requirements

***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***

NOTE: If applying by mail, please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.

*** Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:

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Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience leading workgroups/meetings with internal and external stakeholders
• Ability to effectively lead change management processes
• Knowledge of basic accounting, billing, claims and invoicing
• Excellent communication skills, both written and verbal
• Knowledge of healthcare quality improvement
• Sound decision making and attention to detail
• Project management
• Self-motivated
• Team player
• Basic knowledge of Medicare

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.

Statement of Qualifications

If you would like to apply to the Patient Cost Recovery Section, please include your application and a Statement Of Qualifications (SOQ) for the hiring manager’s review. Your SOQ must be in Arial 12 font, not more than two pages with one-inch margins, and specifically address the questions below. Any application package that does not address these specific questions, or is not within the guidelines listed, may be disqualified or not scored.

1. Describe your leadership style and approach to fostering professional development and building a positive team culture. Provide a specific example of how you led a team through a time of transition, adversity, or organizational change. Highlight how you ensured operational excellence, maintained morale, and aligned the team with organizational goals.
2. What tools and methods do you use to determine workload priorities, interpret data analytics, and establish consistency, accuracy, and timeliness?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  Candidates who believe they meet the Minimum Qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your TRANSCRIPTS along with your application (STD. 678) to be considered for this position. Please review information regarding foreign transcripts in the Special Requirements section.

  Candidates who believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.
• Statement of Qualifications -

  Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.

  Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.