Bicycle Mechanic - Full Time
Summary Hiring an experienced Bike Technician and Service Writer. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list! In this job you will
- Inspect bikes & electric bikes and sell service
- Assemble and prepare bikes for sale
- Perform a variety of service functions on new and used bikes
- Provide one of a kind customer service through direct and detailed interaction with customers.
- Dependable
- People-oriented
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
- Apply shop standards in the assembly and repair of bikes across the full product line.
- Evaluate the mechanical condition of the product and estimate the cost of repairs.
- Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
- Meet or exceed shop production standards.
- Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
- Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
- Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
- Operate cash register as necessary.
- Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms.
- Assemble new bicycles.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Align wheels.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Install and adjust brakes and brake pads.
- Sell bicycles and accessories.
- Install new tires and tubes.
- Clean and lubricate bicycle parts.
- Explain technical product or service information to customers.
- Sell products or services.
- Perform basic equipment maintenance.
- Order materials, supplies, or equipment.
- Other duties as needed/ assigned.
- Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
- Previous bike assembly experience or equivalent
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Ability to periodically lift 40 pounds
- Close-knit family business
- Health and Dental (for full time)
- Paid vacation (for full time)
- 401K
- Paid training opportunities
- Pre-tax commuter benefits
- Lots of room for advancement and promotion (we are growing quickly)
- Secure, non-seasonal employment
- Employee discounts on top brand bicycles and parts
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