Seasonal Clerk

Job Description and Duties

Under the supervision of the North Central Region’s Administrative Officer III (AOIII), the incumbent will assist with general office duties and assist professional, semi-professional and clerical staff in a variety of administrative tasks including mail preparation and distribution; answering telephones; performing light typing; assisting with front counter sales. Assisting with processing invoices for procurement and fleet units in FI$Cal.

- Greet and direct visitors at the Regional Office front counter.

- Front counter fishing and hunting license sales.

- Answering fishing and hunting regulation questions in-person, phone or e-mail.

- Respond to telephone calls and voicemail from the public.

- Perform general clerical office duties such as filing, photocopying, and maintaining records.

- Receive and distribute incoming mail and packages, as well as prepare outgoing mail for couriers.

- Assist the Fleet Coordinator, Procurement Analysts and Maintenance Aide with various administrative tasks.

The Seasonal Clerk classification is a non-testing classification.

--------

• Applicants who receive public assistance under the CalWORKs program shall be given hiring priority consideration as provided in Government Code, Section 19063.

• Applicants who receive public assistance need to identify themselves as CalWORKs recipients in the comments section of the STD 678, Examination/Employment Application.

• Applicants must submit verification of CalWORKs eligibility, which may include the most recent Notice of Action showing Temporary Assistance for Needy Families (TANF) eligibility or a copy of the most recent aid check stub.

• Applicants may obtain verification from the CalWORKs program. If CalWORKs verification is not submitted with the application, it will not be processed as CalWORKs eligible.

• Participation by a public assistance recipient is voluntary and in no event shall any person be subject to sanctions, through loss of benefits or eligibility, for not applying for, accepting, or continuing in a seasonal or entry level non-testing classification opening.

You will find additional information about the job in the .

Working Conditions

General Office setting. Job duties will require Microsoft Office (Word, Excel, OneNote, and Outlook) experience. The reporting location is the North Central Regional Headquarters Office in Rancho Cordova.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Special Personal Characteristics: Aptitude and willingness to perform simple clerical work; follow a prescribed routine; personal neatness and the ability to follow directions.

Interpersonal Skills: Strong customer service background.

- Customer service orientated.

- Understand Department policies, procedures, rules and regulations.

- Read and write English at a level proficient to interact with others.

- Operate a personal computer with knowledge of Microsoft Office - Word, Excel, Outlook, OneNote, and others.

- Familiar with operating basic office equipment and procedures.

- Good verbal and written communication skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Filing Instructions

You must reference Position Number 565-211-1120-905 and RPA Number E-R2 ADMIN 25-005 to 006 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.

It is recommended that Application Packages be submitted electronically through your CalCareer Account at . If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.

Applications that do not follow the Filing Instructions may not be considered.

This advertisement may be used to fill additional vacancies for this JC.

Resume – Resumes will be reviewed in addition to the STD 678 for employment history. Resumes must include the complete to and from dates (MM/DD/YYYY) and hours worked per week.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  A Supplemental Questionnaire is required. Please see below for Supplemental Questions. Failure to include the Supplemental Questionnaire will result in an incomplete application submission.

  Response to supplemental questions must be no more than two pages in length, size 12-point Ariel font. Applications received without a response to the supplemental questions or those that do not respond to the specific questions below will not be considered.

  What experience and/or education do you have that pertains to this position?

  What would you do if you did not know how to help a customer?