Lead Business Analyst - LCNC

ESR Healthcare
San Diego, CA

Lead Business Analyst – LCNC

Key Skills:Low-Code / No-Code (LCNC)

Location: San Diego, CA(Need local candidates) - PST Zone candidates are also fine

Role Overview

We are seeking an experienced Lead Business Analyst with strong exposure to Low-Code / No-Code (LCNC) workflow automation platforms, preferably n8n, to support enterprise-wide automation and AI-led transformation initiatives within the Banking domain.

The ideal candidate will act as a critical bridge between business stakeholders and technical delivery teams, driving requirement discovery, solution design, and value realization. A strong inclination toward AI-assisted productivity tools, modern delivery practices, and large-scale workflow orchestration is essential.

Key Responsibilities

Business Analysis & Stakeholder Management

  • Engage with business stakeholders to understand current-state processes, pain points, and automation opportunities
  • Conduct discovery workshops, requirement-gathering sessions, and design-thinking workshops with business and IT teams
  • Translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria
  • Serve as the single point of contact (SPOC) for requirement clarifications across the delivery lifecycle
  • Ensure alignment between business goals, automation outcomes, and regulatory constraints

LCNC / Workflow Automation

  • Analyze, design, and document workflows using LCNC platforms, with a strong preference for n8n
  • Experience with additional platforms such as Microsoft Power Automate, Zapier, Make.com, Appian is a plus
  • Define end-to-end process orchestration, system integrations, exception handling, retry mechanisms, and human-in-the-loop steps
  • Collaborate closely with developers, solution architects, and platform teams to ensure scalable, secure, and maintainable automation solutions
  • Support UAT, business validation, production go-live, and post-deployment optimization

AI & Productivity Enablement

  • Leverage AI tools such as Microsoft Copilot, ChatGPT, Cursor, and AI-driven documentation/analysis tools to:
  • Accelerate requirement gathering and documentation
  • Improve process analysis and solution design quality
  • Enhance personal and team productivity
  • Identify opportunities to embed AI capabilities or AI agents within workflows for:
  • Decision-making
  • Classification and routing
  • Data enrichment and automation

Documentation & Governance

  • Create and maintain high-quality delivery artifacts, including:
  • Business Requirement Documents (BRD)
  • Functional Requirement Specifications (FRS)
  • User stories and acceptance criteria
  • Process flows, wireframes, and solution diagrams
  • Automation value realization and benefit assessment documents
  • Ensure adherence to enterprise governance, security, compliance, and banking regulatory standards
  • Support audit and compliance reviews where required

Required Skills & Experience

Core Experience

  • 8–10 years of experience as a Business Analyst, preferably within Banking or Financial Services
  • Strong hands-on experience with workflow automation and LCNC platforms, preferably n8n
  • Proven experience working in enterprise automation or digital transformation programs
  • Solid understanding of end-to-end business processes, system integrations, and API-driven architectures

Technical & Functional Skills

  • Strong knowledge of:
  • Requirement elicitation techniques
  • Process modeling (BPMN preferred)
  • Agile / Scrum and/or hybrid delivery models
  • Experience working with cross-functional technical teams (developers, architects, QA)
  • Exposure to AI-driven automation, intelligent workflows, or decision automation is highly desirable
Posted 2026-04-17

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