Digital Transformation Program Lead

[Role Overview]
We are seeking a motivated Digital Transformation Program Lead to manage digital transformation initiatives and support client growth. This role is responsible for planning and delivering technology-driven projects that improve operations, modernize business processes, and enhance customer experience.

Primary Focus: Deliver digital transformation programs
Secondary Focus: Support business development and client growth initiatives

This position offers hands-on project leadership, direct client exposure, and the opportunity to grow into larger transformation responsibilities.

[Key Responsibilities]
1. Program & Project Management (Primary Focus)
- Lead delivery of digital transformation projects from planning through execution
- Develop and manage project plans, timelines, milestones, and resources
- Coordinate cross-functional teams and external partners
- Ensure alignment between business objectives and project execution
- Identify and manage risks, issues, and dependencies
- Track progress and provide regular project status updates
- Support implementation and adoption of digital platforms and process improvements

2. Client Engagement
- Act as primary project contact for assigned clients
- Build positive working relationships with client stakeholders
- Participate in regular onsite engagement in the Los Angeles area
- Help translate business needs into clear project plans

3. Business Development Support (Secondary Focus)
- Support identification of new project opportunities within new/existing accounts
- Contribute to solution definition and proposal development
- Assist sales and delivery teams during pre-sales activities

4. Documentation & Reporting
- Maintain project documentation and reporting artifacts
- Support post-project reviews and continuous improvement initiatives

[Qualifications]
- 5+ years of experience in project or program management, digital delivery, or technology consulting
- Bachelor’s degree in Business, IT, Computer Science, or equivalent experience
- Business-level Japanese and English proficiency
- Understanding of software development lifecycles and digital platforms
- Experience managing cross-functional project teams
- Strong communication, organization, and problem-solving skills
- Ability to work in a fast-paced, client-focused environment

[Preferred Qualifications]
- Project management certification (PMP, Scrum Master, etc.)
- Experience with Agile, Scrum, or hybrid delivery approaches
- Familiarity with project management tools such as JIRA, Trello, or similar

[Success Metrics]
- Projects delivered on time and within scope
- Positive client feedback and strong working relationships
- Smooth adoption of delivered solutions
- Contribution to follow-on project opportunities

Salary Range: $70,000 - $100,000 per year

Benefits

· Medical, Dental and Vision Coverage

· Basic Life Insurance and AD&D

· Short-Term and Long-Term Disability Insurance

· Flexible Spending Account (FSA)

· 401(k) with company match

· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

· Tuition Reimbursement Program

· Employee Assistance Program (EAP)

· Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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