Community Manager
- Oversee daily operations of an affordable multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents.
- Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly.
- Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
- Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
- Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards.
- Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction.
- Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.
- Ensure compliance with housing regulations
- Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
- Prepare and submit annual operating budgets and conduct quarterly budget reviews.
- Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals.
- Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex.
- Ability to drive for business purposes to include, bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.
- You have 2-3 years of experience in property management, specifically in supervising and managing affordable apartment communities.
- Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), Permanent Supportive Housing (PSH), Section 8, Senior, Rural Development is required.
- You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills.
- You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
- You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials.
- You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors.
- You possess strong organizational skills and attention to detail when managing operations.
- You are passionate about delivering top-tier customer service and fostering a positive community for residents.
- You are physically able to lift and carry items weighing up to 25 pounds.
- You have a valid driver’s license and proof of automobile liability insurance.
- Medical, dental, vision insurance
- Pet insurance
- Life insurance and identity theft protection
- Paid sick and vacation time
- 401(k) plan with company match
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Additional perks: Service award days, floating holiday, early earned wage access and more
- This position is contingent upon passing a background check, employment verification, drug screening and valid driver’s license and auto insurance.
- CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
- We are an Equal Opportunity Employer and encourage all qualified candidates to apply.
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