Small Format Team Leader (Hourly Closing Supervisor) (Santa Monica)

The starting pay range for this position per hour is $25.50 - $27.50. The full pay range for this position per hour is $25.50 - $43.35

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SMALL FORMATS

We enable a consistent experience for our guests by ensuring product is in stock, available and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.

At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the skills and experience of :

• G uest service fundamentals and experience building a guest - first culture across the store

• R etail business fundamentals , including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

• P lanning department(s) daily/weekly workload to support business priorities and deliver sales goals

• P rocess improvements and workload efficiency

• L eading a team of hourly team members , including skills in interviewing , developing, coaching, evaluating and retaining talent

As a Small Format Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

• Reviews area guest, financial, and team outcome metrics to identify opportunities , takes action to improve , and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

• Understand sales goals, plan daily/weekly workload with guidance from direct leader , and execute the same to deliver on department and store sales goals and guest engagement , i ncluding planning merchandising, pricing workload, making changes to salesfloor merchandise displays, sales plans and promotions .

• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.

• Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor .

• Be an expert of operations, accuracy, process and efficiency .

• With guidance from your direct leader, manage incoming and outgoing products , maintain stock levels, ensuring i nventory accuracy, and executin g product arrangement , pricing and promotional signing processes for your assigned department(s) .

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly priorities set by your direct leader .

• With guidance from your leader, help l ead team members in your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve in accordance to your leader’s direction.

• Enable efficient delivery to our guests by leading pick, pack]]>