Office Technician (Typing)

Job Description and Duties

Under the general supervision of the Office Services Supervisor II (General), the selected candidate will be responsible for compiling, typing, entering, reviewing, editing, proofreading, formatting and completing Area correspondence. Formats, updates, and edits Area personnel roster, Shift Locator, Communications Network Messages, management and supervisory projects and studies, and creating special purpose forms. Requests “X” numbers from Division and Headquarters and processes approved invoices and CHP 78X’s for payment. Orders office supplies regularly. Compiles and prepares quarterly supply order and submits to Supply Services. Orders supplies and equipment through Financial Information Systems of California. Processes evidence impound and facility contract invoices. Processes travel claims. Processes P-Card statements. Processes updates to Area Standard Operating Procedures. Answers telephone. Performs other related duties as assigned and provides back-up as needed to the other clerical positions.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. Th e SOQ must be typed , no more than two page in length , and 12-point Arial font.

1. Based on the duty statement, discuss your work experience, software/program experience, background and education, and training that you believe makes you qualified for this position.

2. Describe your experience providing customer service. Explain how you handled difficult customers or challenging situations while maintaining professionalism.

3. Describe your experience in handling a workload with competing priorities. What steps do you take to ensure your work is accurate and deadlines are met?

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

-Excellent organization and people skills

-Professional communication and telephone skills

-Good attendance, great attitude, punctuality, and dependability

-Working knowledge of personal computers

-Willingness to be cross-trained in all clerical positions

-Assist in cross-training other employees

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number JC-527236 and/or position number 388-680-1139-003 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.