Plumbing Sales Representative

Plumbing Sales Representative

Location: Santa Maria, CA & Central California Coast (sales territory)

Why Griffin Plumbing?

For over 22 years, Griffin Plumbing, Inc. has been a trusted leader in Santa Barbara and San Luis Obispo Counties. With an A+ BBB rating and over 1,076 Google reviews (4.9 stars!), we’re recognized for our professionalism, exceptional customer service, and dedication to our team. At Griffin Plumbing, you’ll find more than a job - you’ll find a career where you’re respected, supported, and rewarded for your skills.

We are currently seeking a talented Sales Representative to help with selling both residential & commercial plumbing projects. The ideal candidate is a hardworking, team-oriented individual who is eager to learn and committed to delivering excellent customer service. You’ll be diagnosing real issues using, helping homeowners understand what’s going on in their plumbing systems, and offering permanent solutions relating to Nuflow products and pipe relining & permanent pipe repair solutions . We provide the training, tools, and support—you provide the drive and professionalism.

Key Responsibilities

• Shift: 8:30 AM – 5:30 PM (typical day shift + any time outside of typical business hours, including weekends, is expected to capture all sales leads)
• Respond to & capture all sales leads that available
• Answer inbound calls and follow established call scripts and procedures
• Schedule service calls and maintain required call ratios
• Enter and manage customer data in service management software
• Perform follow-up, happy customer, and club member calls
• Handle customer concerns professionally and escalate issues as needed
• Complete basic administrative tasks, including filing and follow-up correspondence

Qualifications

• Prior experience in sales complete with a go-getter attitude & a hungriness to close sales leads is essential!
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities
• Comfortable using computers and office software
• Team-oriented with a customer-focused mindset
• GED or equivalent

Employee Benefits (available after 90-day grace period)

• Competitive hourly pay (depending on experience)
• Healthcare: medical, dental, and vision coverage
• 3% company-matched retirement plan
• Paid vacation, holidays, and sick days (5 vacation, 5 sick days, & 6 paid holidays)
• Professional training & growth opportunities
• Company-provided uniforms
• A true work/life balance—you won’t be overworked here!

Apply today and take the first step toward a career you’ll love!