Senior Gaming Vendor Analyst
Job Description and Duties
Under the general direction of the Information Technology Services Division (ITSD) Gaming Vendor Management Section, Information Technology (IT) Manager I, the Senior Gaming Vendor Analyst is responsible for the most complex analytical and technical Gaming Vendor Management (GVM) activities necessary to manage the California State Lottery's (Lottery) multibillion-dollar gaming system contracts. The Senior Gaming Vendor Analyst is responsible for gaming vendor contract management, performance management, relationship management, and risk management. The position functions as an escalation point for resolving vendor product and service issues. It is responsible at the staff level for establishing efficient, effective, and repeatable processes within the GVM unit. The duties for this position are focused in the Business Technology Management domain; however, work may be assigned in other domains as needed.
This position requires a current Information Technology Specialist II exam. If you need to take the exam or if your score has expired, click to gain list eligibility. This position is headquartered at the Sacramento Headquarters and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California. When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery? People are drawn to the Lottery because we:- Are an energetic, creative, and talented team
- Value diversity and inclusion in the workplace
- Empower team members to bring their knowledge, expertise, and innovation
- Recognize individual and team contributions
- Support the importance of work-life balance
- Invest in the professional development of our team members
- Are dedicated to preserving our environment by lowering our carbon footprint
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements."
You will find additional information about the job in the .
Working Conditions
This position supports the Lottery during normal business hours from 8:00 a.m. to 5:00 p.m. unless approved by the unit manager. Weekends, long and/or irregular hours, after-hours work, and holiday work may be required.
Statewide overnight travel may be required.
This position may be required to carry a Lottery-issued cell phone. This position is required to be reachable outside of normal business hours
Special Requirements
The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.
The position(s) require(s) a Background Investigation be cleared prior to being hired.
If you are basing your eligibility on education, (), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial ; official transcripts will be required upon appointment . Please redact birthdates and social security numbers.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong leadership skills including the ability to engage, inspire, empower, develop, and mentor team members.
- Expert knowledge and experience in vendor management and contract management.
- Expert knowledge and experience in information technology service management.
- Excellent interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters.
- Excellent written and verbal communication skills and conducting presentations before audiences of all levels and size.
- Possesses strong analytical and critical thinking skills to understand and solve complex technology and business problems.
- Ability to work independently as a high-level technical specialist and conduct business activities in a professional manner that leads to superior customer satisfaction.
- Ability to compile, transform, and present data, including incorporating it into reports and presentations.
- Project Management experience.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Please click on the link below to learn about the California State Civil Service Employee Benefits.Position Location
Sacramento Headquarters
700 North 10th Street
Sacramento, CA 95811
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Please see below for further instructions.
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