Supervisor, Retail Operations

Reports to: General Manager;

Position Overview: The Supervisor Retail Operations (the Supervisor) is responsible for assisting the Manager with interfacing consulting with qualified patient and caregiver and administering approved medical marijuana products. The Supervisor oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration record retention product tracking and inventory control as directed by the Manager. This position is located in our Green Solution dispensary in Westminster CO.

Pay: $21/hr Benefits Tips

Schedule: Full time / including weekends

Major Areas of Responsibility include:

• The Supervisor Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the Manager and as directed.
• The Supervisor Retail Operations provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
• The Supervisor Retail Operations manages patient specific logs as required the receipt storage and auditing of all inventory and is responsible for ordering new inventory and supplies maintaining accurate records using BioTrackTHC the Dispensing Facilitys inventory tracking software program.
• As the responsible party at the Dispensing Facility this position resolves all inventory discrepancies and patient-staff conflicts.
• The Supervisor Retail Operations is responsible for the development of the Dispensing Facilitys privacy policies and procedures the security and confidentiality of all patient information as well as overall compliance with HIPAA.
• This position acts as a liaison internally between all staff dispensary management team and the Manager and externally between the Dispensing Facility and law enforcement Commissioner of Health and the local community.
• Directs and monitors department managers to accomplish goals of the plan consistent with established and safety procedures.
• Establishes methods to follows the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program maintaining records required by public health law and ensures quality assurance plans including but limited to plans to detect identify and prevent dispensing errors related to product packaging and labeling.
• Manages and implements policies and procedures for any retesting of returned approved medical marijuana products storage and disposal and meeting reporting requirements for adverse events and product recall.
• This position is responsible for assisting with implementing and maintaining security systems for tracking record keeping record retention and surveillance related to all product at every stage of storage delivery transporting and distribution.
• Maintain excellent facilities conducive to enhancing employee productivity.
• Provide company-wide communication & manage change.
• Ensure employee safety wellness and health & welfare.

Minimum Qualifications (Skills Knowledge & Abilities) :

• All applicants must be at least 21 years of age.
• MED Badge
• Possession of a bachelors degree or 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
• Experience must include hands-on responsibility for the full scope of human resources activities both operations and analysis.
• Must be passionate about handling all aspects of a retail operation to include staffing schedules compliance inventory control purchasing and theft prevention and product diversion.
• Demonstrated management and leadership skills in a high growth environment are preferred.
• Operations management to include production oversight and accountability.
• Excellent and effective consulting skills.
• Strong conflict management skills.
• Strong interpersonal and negotiation skills.
• Solid business acumen management reporting and problem-solving skills.
• Exceptional interpersonal skills including listening coaching & training.
• Strong leadership project management & time management skills.
• Excellent written verbal and non-verbal communication skills.
• Ability to develop strong relationships and experience working with senior level executives.
• Development of an employee-oriented company culture that emphasizes quality continuous improvement teamwork and high HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.
• Maintain excellent facilities conducive to enhancing employee productivity.
• Provide company-wide communication & manage change.
• Ensure employee safety wellness and health & welfare

Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required: While performing the duties of this job the employee is required to stand walk or sit for extended periods of time use hands to perform manual tasks and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers customers vendors etc. The noise level in the work environment is usually moderate.

Note: Nothing in this job description restricts the companys right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Work Environment:

Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is exposed to weather conditions prevalent at the time. Business travel may provide for varying degrees of change in work environment. The noise level in the work environment is usually moderate.

About The Cannabist Company (d.b.a. The Green Solution and Medicine Man):

The Cannabist Company formerly known asColumbia Care is one of the most experienced cultivators manufacturers and providers of cannabis products and related services with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities including those under Care nowThe Cannabist Company is one of the original multi-state providers of cannabis in now delivers industry-leading products and services to both the medical and adult-use 2021 the Company launched Cannabist its retail brand creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower edibles oils and tablets and manufactures popular brands including dreamt Seed & Strain Triple Seven Hedy gLeaf Classix Press and Amber. For more information please visit .

Recognized for its comprehensive benefits ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors The Cannabist Company has earned a spot on mg Magazines Americas Top Cannabis Industry Employers list.

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages paid holidays vacation and sick time 401K with company match multiple health plan choices dental vision pet and life insurances 100% paid short-term disability optional long-term disability insurance and more!

Background Investigation
As a condition of employment all Columbia Care employees are required to submit to a background check. Employment decisions in compliance with state law are based on an employees background report at the time of hire.

Required Experience:

Manager