Operations Administrator
About Us:
4LEAF, Inc. (4LEAF) is a multi-discipline engineering firm providing services throughout the United States. For over 20 years, 4LEAF has assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industrys notable providers of planning, building and safety, engineering, construction management, and fire consulting services, 4LEAF has an enviable track record of completing complex projects and staffing assignments with both public and private clients. The dedication of our staff combined with our company culture have consistently allowed us to meet and exceed the needs of our clients.
Job Description:
We are seeking a proactive and highly organized Operations Administrator to support a variety of internal and client-facing initiatives. This role involves coordinating staff augmentation projects, managing CRM systems, and taking ownership of cross-functional tasks as assigned. The ideal candidate will be comfortable wearing multiple hats, managing competing priorities, and collaborating across teams to drive successful outcomes.
Responsibilities:
Staff Augmentation Support
- Work closely with HR, recruitment teams, and client stakeholders to scope and fulfill staff augmentation needs.
- Coordinate onboarding and offboarding processes for contract and temporary staff.
- Track resource allocations, performance, and contract compliance for augmented staff.
- Prepare internal resumes for clients to review.
- Communicate changes in staffing to clients and internal staff as needed.
- Validate invoicing is correct based on scheduling and approved timesheets.
CRM Administration
- Serve as the point of contact for CRM system maintenance, updates, and user support.
- Manage user access, data integrity, reporting dashboards, and integrations with other business tools.
- Train internal teams on CRM best practices and workflows to ensure adoption and efficiency.
Cross-Functional Support & Other Duties
- Provide project support to leadership and departmental teams as needed.
- Assist in process improvement initiatives and internal operations projects.
- Take ownership of miscellaneous tasks and special assignments aligned with organizational priorities.
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