Workplace Experience Coordinator
- Hospitality mindset: Create an inclusive, welcoming environment for employees and guests.
- Professionalism: Represent the company with warmth, confidentiality, and discretion.
- Organization & follow-through: Maintain detailed records, manage multiple tasks, and keep shared spaces impeccable.
- Proactive ownership: Anticipate needs, identify gaps, escalate problems and suggest improvements.
- Adaptability: Handle shifting priorities and unexpected challenges calmly and effectively.
- Provide warm, professional front-of-house coverage during business hours. Greet, badge, and host visitors, candidates, and contractors and promptly notify hosts.
- Maintain a polished, “ready now” appearance for the lobby, reception, and conference rooms.
- Serve as the first point of contact for in-person inquiries, ensuring a professional, friendly impression.
- Receive and route incoming mail and packages to appropriate recipients. Prepare outgoing shipments (FedEx/UPS/LTL) and ensure accurate labeling and tracking. Coordinate delivery handoffs to the adjacent warehouse with clear communication and documentation.
- Support restocking kitchen supplies, snacks, beverages, and office supplies.
- Support lunch and catering logistics, including vendor coordination, setup, teardown, and light cleanup.
- Track and replenish office inventory; partner with vendors to ensure timely supply orders and deliveries.
- Coordinate building access, maintenance, and vendor work; escort technicians and contractors as needed. Assist with short term credentials for contractors and service providers as needed.
- Provide front desk or coordination coverage during vacations or absences.
- Assist with general administrative support requests from Leaders, People Team and Chief of Staff to CTO as needed.
- Other duties as assigned
- 3+ years of experience in office coordination, facilities, or front desk operations.
- Strong customer service orientation and communication skills.
- Comfortable with workplace technology (Google Workspace, Slack, Envoy, etc.).
- Excellent organization, attention to detail, and time management.
- Ability to lift up to 25 lbs and manage light setup tasks as needed.
- Industry-competitive salary
- Equity plan
- 6% employer 401k matching
- Generous paid time off (including sick leave, vacation, paid family leave)
- Medical, Dental, and Vision insurance
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