Bereavement Manager

For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect.

TITLE: Bereavement Manager
OFFICE LOCATION: Sunnyvale
SCHEDULE: Full Time
SHIFT: M-F 8:30am - 5pm

The posted compensation range of $89,045.00 - $122,625.00 (annual salary) is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law.

POSITION SUMMARY: The Hospice Bereavement Manager working collaboratively with the Director of Hospice is responsible for the development, coordination and implementation of a broad range of grief support and grief education programs and materials. Position includes the training and support of volunteers, trainees and Interns for assigned branch offices. This position also supports community relations for bereavement outreach and education.

AREAS OF RESPONSIBILITY:
• In collaboration with the branch hospice multidisciplinary team, finalizes the survivor’s bereavement risk assessment, facilitates the development of the survivor bereavement plan of care, and coordinates the implementation and evaluation of this plan.
• Assesses community bereavement support needs. Develops, coordinates, facilitates and supervises the facilitation of agency sponsored bereavement support groups both on-site and in the community.
• Collaborates with the branch office Volunteer Coordinator and Bereavement Clinical Supervisors for the recruitment of bereavement volunteers, including trainees and Interns.
• Collaborates with Bereavement Clinical Supervisors to assist with screening, training, and supporting bereavement volunteers, including trainees and Interns, to provide bereavement services and bereavement program support. Primary supervision role is over Bereavement Phone Call/Visit/IDG Volunteer.
• Assists Branch Volunteer Coordinator with the maintenance and collection of appropriate bereavement volunteer documentation.
• Participates in agency volunteer training.
• In collaboration with the Director of Hospice, Branch Office Managers and Coordinators, develops and conducts grief support training and grief education workshops for the Agency and for the community. Assists in developing materials to promote these programs.
• Provides, makes provisions or referrals for grief counseling for individuals and families for our Pathways clients and for the community.
• As needed, supports and collaborates with Spiritual Care and Social Services to provide staff grief support programs. Also provide, as needed and requested, individual staff grief support.
• Collaborates with Director of Hospice, and other bereavement and agency staff to develop the program for memorial events.
• Record necessary bereavement contacts and statistical data regarding utilization of grief support services and attendance at education events.
• Performs other duties as assigned consistent with skills and training and the goals and mission of the Agency.

QUALIFICATIONS:
• MSW, MFT or equivalent degree in psychology or related field.
• LCSW Required.
• Experience in group facilitation and individual counseling.
• Experience working with people facing issues related to terminal illness, death and dying, grief and loss individually or in a group setting.
• Experience with program development, training and public speaking.
• One year of professional social work experience preferred.
• Experience and demonstrated competence and comfort working with families in crisis, the frail elderly, the disabled and/or the terminally ill.
• Able to work cooperatively as part of an interdisciplinary team in a multi- cultural environment with all levels of management and staff.
• Ability and willingness to work a flexible work schedule including evenings and weekends as needed.
• A valid California Driver's license and current automobile insurance.
• Proficient computer skills using Microsoft Word, Excel and Google Suite applications.