Simulation and Dental Laboratory Operations Coordinator

Primary Purpose
Under the general supervision of the Pacific Healthcare Collaborative director the Simulation and Dental Laboratory Operations Coordinator supports the instructional and operational needs of the sim clinic and effectively manages the dental laboratory operations.

Essential Functions
Lead laboratory exercises providing instructional materials and lectures on laboratory procedures technology and management. Create develop and maintain training aids including coordinating digital and stone cast fabrication for preclinical courses. Ensure vendor compliance while working with vendors regarding payments invoices investigate discrepancies and ensure procurement documentation is matched and processed timely. Maintain and update vendor databases and organize files systematically. Coordinate annual inventories preparing student kits and ordering student apparel including smocks and gloves. Support and maintain quality assurance for all clinical cases and laboratory operations adhering to departmental policies and procedures. Ensure compliance in updating material safety data sheets and the Environmental Health & Safety Specialist as necessary. Initiate the development and implementation of digital technologies within the clinic and laboratory settings. Manage day-to-day operations of the student store including cashiering customer service via various communication platforms and merchandise display. Design select order and monitor the inventory of apparel and insignia that aligns with the University brand. Compose correspondence create flyers and manage notifications relating to store policies and updates. Support Sim Lab training and dental laboratory professional services. Responsible for students obtaining the materials and equipment they need for their instruction and selling the items that students choose to purchase. Perform other duties as assigned ensuring flexible coverage of staff needs and operational demands. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.

Minimum Qualifications
High School Diploma or GED . Five (5) years of field experience.

Preferred Qualifications
Bachelors Degree in a related field. Certified Dental Technician ( CDT ); Graduate of an accredited two (2) year dental laboratory technology program. Five (5) years as a Certified Dental Technician focusing on ceramics and experience in customer service or retail operations. Additional courses or experience in teaching prosthodontics and related fields. Administrative or retail management experience particularly in a higher education or healthcare setting. Previous customer service experience. Experience with the use of inventory control systems. Basic oral anatomy dental materials basic accounting retail practices and inventory control principles. Construct and explain various dental prostheses monitor clinical designs manage inventory using POS systems and communicate effectively across all levels of interactions. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.

Work Schedule
Work is performed during standard business hours. May require working evenings two (2) days a week.

Required Experience:

IC