Operations Manager

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Flexible schedule
• Paid time off
• Training & development

Join BrightStar Care as an Operations Manager Where Compassion Meets Purpose
Are you looking for a home care job where you can make a difference in peoples lives?
Do you want to work for a home care agency that truly cares about you? Thats where you can shine.

We are proud to offer you the opportunity to pursue your passion, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care of N. Central San Diego ( BrightStar Care ) employees uphold A Higher Standard.

What We Offer:
At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

• Bereavement pay
• PRN options available
• 401(k)
• Paid Time Off
• Free Training
• OnCall bonus
• Part of a team with RN Oversight
• 13-week performance bonus
• Employee referral bonus
• Weekly pay w/ direct deposit
• Flexible schedule
• Every BrightStar Care location is independently owned and operated
• We promote from within
• Free continuing education
• Over 95% of BrightStar locations are Joint Commission accredited or in process!

We strongly live our value of a work-life balance by providing our employees with the following:

• We offer flexible work schedules on a variety of assignments, procedures, and treatments
• Weekend and evening opportunities, in-home and facility based

Responsibilities

• Client and customer care effectively manages the customer care managers (CCMs) and all customer/client relations
• Recruitment implements and executes active, ongoing recruitment strategies to attract the best field staff and branch office staff
• Payroll, scheduling, billing, and coding management supports and uses all technology tools and resources to ensure proper business processes
• Accreditation and compliance enforces and maintains all Joint Commission accreditation standard of excellence and complies with all federal, state, and local regulations, as well as employment laws and practices

Requirements

• High School Diploma required
• Associates and/or Bachelor Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience ; and minimum of 2 years experience as Branch Manager and/or managing sales, customer service, and human resources functions within an office setting.
• CPR Certification
• Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)
• 1-2 years of experience using major brand payroll software/payroll provider (e.g. PeopleSoft, PayCom, Oasis, ADP preferred)
• 2-3 years of experience managing a high-volume healthcare office branch or agency or 3-4 years of experience managing a similar branch or agency operations with a strong customer relations and quality of work culture
• 1-2 years of sales management experience
• 2-3 years of experience managing people and effectively scheduling staff at all levels (supervisory, per diem staff, full-time, and part-time employees)
• Valid drivers license
• Valid state-required proof of auto insurance
• Experience managing within a healthcare environment supervising field staff, LPNs, CNAs, and RNs is highly desired.

We are an Equal Opportunity Employer and do not discriminate against applicants on the basis of race, ethnicity, gender, veteran status, or disability or any other federal, state, or local protected class.