Payroll Manager

Job type: Full-time, Hybrid (3 or more days in office)

Locations: 3131 Camino del Rio N, Ste 650, San Diego, CA 92108

Role Summary:

The company is looking for an experienced, highly accountable Payroll Manager to oversee day-to-day payroll operations. The Payroll Manager will report to the Director of Client Operations and will work in a role that directly contributes to and delivers on the company’s mission and strategic direction as it relates to our payroll service offerings nationwide. The Payroll Manager is expected to improve processing efficiency and ensure an extremely high level of accuracy in a high-volume payroll environment, while supporting the Director of Client Operations in advancing company initiatives. This individual will be critical in ensuring TEAM’s ongoing success in building growing relationships with new and existing partners alike by establishing trust with our clients from the beginning of their time with TEAM. 

What you will do:

• Set strategic direction for department in support of company initiatives
• Run a national payroll operation processing for over 7,000 employees in 50 states
• Manage and provide leadership, day-to-day supervision, and development for the Payroll team
• Develop KPIs and QC/audit process to measure and improve payroll accuracy and efficiency
• Subject matter expert of our payroll processing system, PrismHR
• Provide cross-functional payroll expertise and partnership to client service, accounting, human resources, and other internal teams.

Requirements

What we are looking for:

• Five years of progressive payroll experience, including two years of muti-state payroll processing
• At least one year of experience managing a team
• Full cycle, multi-state payroll processing knowledge including payroll tax, workers’ comp, benefits, and deductions/garnishments. PEO background beneficial
• Demonstrates strong analytical thinking and has a keen eye for process, ability to manage to a metric, ability to design a process and put it into place
• Owner of payroll system features and functionality with ability to design processes to support it
• Steward of our fanatical client service culture and current 93% NPS. Will proactively engage with clients, communicates well, and can solve issues
• Strong executive presence and leadership. Servant leader with high EQ able to ensure personal accountability, high standards, client service-orientation, and growth mindset

Benefits

Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation and match after 1 month of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program. In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays. For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more.

This role is based in California. The California pay range for this position is $95,000-$110,000 annually. Compensation is based on several factors including but not limited to the applicant’s skills, work experience, knowledge, abilities, education, etc. Note that this range may not apply to employees based outside of California.

Company Description:

TEAM Risk Management Strategies () is the national leader in the outsourced household employment market. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers. Beyond payroll and risk management, we specialize in fanatical customer service and partner with many of the nation’s largest blue-chip banks and financial institutions.

We are a high-performing team pursuing aggressive growth targets. We’re proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, games, and events. TEAM is also recognized as a winner of the San Diego Top Workplace award in 2022, 2023, 2024, and 2025. 

Our Mission: To bring peace of mind and simplicity to household employment.

Our Vision: To be the top provider for household employment in the US.

Our Values:

• We care deeply. We act with kindness and a deep sense of responsibility towards our clients, our employees, each other, and all.
• We are thoughtful and thorough. We think through unasked questions because we know that the small things matter.
• We see challenges as opportunities. We approach adversity with optimism, and embrace even the toughest obstacles for the growth and wisdom they provide.
• We hold the bar high. We want to be the very best at what we do, we hold ourselves and each other to a high standard, and we will run through walls to achieve our goals.
• We serve with humility. There is no job too small. Great ideas can come from anyone.
• We celebrate our success and each other. Knowing how hard we work on all the above, we recognize the importance of celebrating each other and our wins along the journey.

Note:

TEAM Risk Management Strategies, LLC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other protected characteristic under local, state, or federal law.