Front Desk Lead

Job Description

Job Description

Hudson Valley Imaging, a Rezolut company, is seeking a Front Desk Lead to join our New Windsor location!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary

The Front Desk Lead MUST have radiology experience. This position will oversee front desk operations and staff and provide excellent customer service and administrative support.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Front Desk Lead

• Display quality customer service by greeting and assisting visitors
• Answer phone calls and schedule appointments
• Train and supervise front desk staff
• Assign and delegate tasks as needed
• Act as a liaison between patients and staff
• Monitor office supplies
• Enforce office policies

E ducation and Experience

• High School degree or equivalent
• Minimum of 1 year of experience working as a team lead or other leadership role
• Experience working in a radiology healthcare facility

What We Offer

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career!

Position Type/Expected Hours of Work

• Full Time